Business Continuity for Business Agility

Business Continuity for Business Agility

Nijaz Bajgoric (University of Sarajevo, Bosnia)
DOI: 10.4018/978-1-60566-160-5.ch014
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Abstract

Continuous computing technologies are employed in order to achieve business continuity from the business operations perspective. In the same time, these technologies are the main prerequisite for business agility as agility relies on available information and “always-on” information system that generates it. Business Agility and relations with business continuity technologies are briefly explained in Chapter XIV
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Introduction To Business Agility

The concept of business agility or enterprise agility is introduced. The main framework for achieving business agility by employing information technologies is presented in this section.

Business agility (enterprise agility) is a term that has been coined recently as a result of the agile manufacturing paradigm which emerged in the beginning of ’90s. Agility has several dimensions and contemporary businesses are seeking ways to become “agile organizations.” Since the emergence of the agile manufacturing concept, information technology (IT) has been considered as one of major agility drivers. Several IT-related technologies are employed in supporting both manufacturing and management processes. This section aims at identifying major IT-based agility drivers and their features that are critical for enhancing the enterprise-wide agility.

Enterprise agility is a term that is also used today in describing accepting and implementing the “agile” philosophy in modern organizations. Several definitions of the agility exist, depending on the standpoint of authors.

According to Sanchez and Nagi (2001) agility is characterized by cooperativeness and synergism (possibly resulting in virtual corporations), by a strategic vision that enables thriving in face of continuous and unpredictable change, by the responsive creation and delivery of customer-valued, high quality and mass customized goods/services, by nimble organization structures of a knowledgeable and empowered workforce, and facilitated by an information infrastructure that links constituent partners in a unified electronic network. Sharifi and Zhang (1999) define agility as a concept comprising of two main factors: i) responding to change (anticipated or unexpected) in proper ways and due time and ii) exploring changes and taking advantage of them as opportunities. Katayama and Bennett (1999) explore the concepts of agility, adaptability and leanness and study relationships between them. Phillips and Tulandhar (2000) use the term agility or “agile response” interchangeably with the term “flexibility” and propose a model for measuring organizational flexibility.

Several agility attributes are identified and the ways of achieving them are proposed in recent research publications. Information technology has always been considered as one of major agility drivers. Different IT-related technologies are employed in supporting both manufacturing and management processes.

Sharifi and Zhang (1999) define a hypotheses in their research which says the following: information system/technology in its utmost level of timeliness, coverage, communication ability, data banking and interchange, and so forth, is a major differentiator of an agile manufacturing company compared to traditional systems. Gunasekaran (1999) emphasizes the role of information technologies in an effective integration of physically distributed firms in agile manufacturing and lists several computer-integrated systems that could be used for AM such as (i) MRP II, (ii) Internet, CAD/CAE, (iii) ERP, (iv) Multimedia, and (v) Electronic Commerce. In addition to satisfying the traditional requirements, an agile enterprise information system must be able to be reconfigured in a very short time and should be able to include parts of information systems from other companies if a virtual corporation is required to meet the market demand.

Cheng, Harrison, and Pan (1998) presented an approach in implementing agile systems based on the integration of artificial intelligence and Internet technologies with the conventional design and manufacturing techniques. Huang, Ceroni, and Nof (2000) describe the impact of modern IT on distributed, networked enterprise systems through three categories: (1) speeding up activities; (2) providing intelligent and autonomous decision-making processes; and (3) enabling distributed operations with collaboration along communication networks, claiming that all three categories lead to agility. Enterprise agility is considered in two main parts: business and organizational agility and operational and logistics agility.

Complete Chapter List

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Dedication
Nijaz Bajgoric
Table of Contents
Foreword
Angappa Gunasekaran
Preface
Nijaz Bajgoric
Acknowledgment
Nijaz Bajgoric
Chapter 1
Nijaz Bajgoric
The first chapter aims at defining a “big picture” of contemporary business and business computing. Business pressures and business risks are... Sample PDF
Business Computing in the Internet Era
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Chapter 2
Economics of Downtime  (pages 23-39)
Nijaz Bajgoric
After introducing some basic facts on how today’s businesses are faced with several types of business risks, the second chapter tends to explain one... Sample PDF
Economics of Downtime
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Chapter 3
Nijaz Bajgoric
The previous chapter introduced the two major concepts of continuous computing: downtime and uptime. Chapter three goes a step further and aims at... Sample PDF
Business Continuity and Business Continuity Drivers
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Chapter 4
Nijaz Bajgoric
Based on the framework defined in Chapter III, the fourth chapter discusses the models of information architectures that are used in implementing... Sample PDF
Information Architectures for Business Continuity
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Chapter 5
Nijaz Bajgoric
After identifying major downtime points within a client-server architecture in Chapter IV, Chapter V discusses in more details enterprise servers... Sample PDF
Server Operating Environment and Business Continuity Drivers
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Chapter 6
Server Operating Systems  (pages 103-131)
Nijaz Bajgoric
Server configurations described in Chapter V are operated by server operating systems. Server-based application software and business-critical... Sample PDF
Server Operating Systems
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Chapter 7
Nijaz Bajgoric
Server operating systems described in Chapter VI usually come preinstalled. Additional components can be installed “on-demand” in the form of... Sample PDF
Advanced Server Technologies for Business Continuity
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Chapter 8
Nijaz Bajgoric
Chapter VIII discusses the server operating systems’ main attributes from the selection perspective. Several selection criteria are explained... Sample PDF
Choosing the Server Operating Platform for Business Continuity
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Chapter 9
Nijaz Bajgoric
Chapter IX focuses on the role of system administration as an IT-profession and system administrator as a person who does the administrative... Sample PDF
System Administration and System Administrator's Role in Business Continuity
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Chapter 10
Nijaz Bajgoric
Chapters V-IX dealt with server operating environment and its role in ensuring business continuity mostly in cases of ongoing data processing... Sample PDF
Backup and Recovery Technologies for Business Continuity
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Chapter 11
Nijaz Bajgoric
In addition to standard storage and traditional tape-based backup technologies explained in Chapter X, businesses employ advanced storage... Sample PDF
Advanced Storage Technologies for Business Continuity
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Chapter 12
Nijaz Bajgoric
Continuous computing technologies explored in previous chapters, in many cases, are located on different locations. However, they depend on each... Sample PDF
Networking Technologies for Business Continuity
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Chapter 13
Nijaz Bajgoric
After explaining several continuous computing technologies in previous chapters, the book focuses on business continuity management in Chapter XIII.... Sample PDF
Business Continuity Management
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Chapter 14
Nijaz Bajgoric
Continuous computing technologies are employed in order to achieve business continuity from the business operations perspective. In the same time... Sample PDF
Business Continuity for Business Agility
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