Business Models for M-Government Services

Business Models for M-Government Services

Gertraud Peinel (Fraunhofer FIT, Germany)
Copyright: © 2007 |Pages: 20
DOI: 10.4018/978-1-59140-884-0.ch005
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This chapter reports on experiences gained in the sustainable implementation of mobile e-government services. Sustainable operations require appropriate business models and partnerships for the implementation and provision of services. The lessons learned are based on experiences gained in major European research projects for the implementation of information services for environmental information and for the provision of mobile services. This chapter will brie?y present the mobile services provided in these projects and then turn to the speci?c dimensions of interest: added values materialized by the combination of m-government, business models, and, in particular, revenue models for ?nancing the services. Speci?c attention will be devoted to public-private partnerships for implementing, maintaining, and operating the services. Each dimension will be discussed in terms of pros and cons. The section on business models will be completed by a summary of speci?ed experiences gained with different stakeholders.

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Table of Contents
Ibrahim Kushchu
Chapter 1
M. Halid Kuscu, Ibrahim Kushchu, Betty Yu
This chapter introduces the mobile government concept and creates a context for discussing various applications, services, and the relevant... Sample PDF
Introducing Mobile Government
Chapter 2
Anette Hallin, Kristina Lundevall
This chapter presents the mCity Project, a project owned by the City of Stockholm, aiming at creating user-friendly mobile services in collaboration... Sample PDF
mCity: User Focused Development of Mobile Services Within the City of Stockholm
Chapter 3
Paul Moore Olmstead, Gertraud Peinel, Dirk Tilsner, Witold Abramowicz, Andrzej Bassara, Agata Filipowska, Marek Wisniewski
This chapter introduces the USE-ME.GOV project that supports and encourages the authorities with the access to new e-government services at any time... Sample PDF
Usability Driven Open Platform for Mobile Government (USE-ME.GOV)
Chapter 4
Klas Roggenkamp
This chapter looks at mobility and the term government to describe in?uencing factors for the process of designing mobile government. A detailed... Sample PDF
"It's the Mobility, Stupid": Designing Mobile Government
Chapter 5
Gertraud Peinel
This chapter reports on experiences gained in the sustainable implementation of mobile e-government services. Sustainable operations require... Sample PDF
Business Models for M-Government Services
Chapter 6
Eugenio Capra, Chiara Francalanci, Clementina Marinoni
This chapter proposes a reference “soft” competence framework to support both the implementation of m-government actions and the management of... Sample PDF
Soft Success Factors for M-Government
Chapter 7
Ibrahim Kushchu, Seda Arat, Chet Borucki
Adoption of mobile technologies by government organizations not only bene?ts the parties who use these services, but also has positive impact on the... Sample PDF
The Impact of M-Government on Organisations: A Mobility Response Model
Chapter 8
Norm Archer
Health care is an industry with a diverse set of stakeholders: governments, private health care providers, medical practitioners (physicians... Sample PDF
Mobile E-Health: Making the Case
Chapter 9
Anna Sell, Erkki Patokorpi, Pirkko Walden, Bill Anckar
In this chapter, the writers present and discuss the ?ndings from an empirical study conducted in Turku, Finland, to explore the social workers’... Sample PDF
Adoption of Mobile Communication Technologies in the Municipal Open Care Service Sector
Chapter 10
C. J. Fitch, C. Adams
Community health care seems to many governments to be an ideal arena for mobile technological support. Community health care professionals work... Sample PDF
Mobile Supported Patient Care: The Dichotomy of National and Local Needs
Chapter 11
Blessing M. Maumbe, Vesper Owei, Wallace Taylor
This chapter describes the emergence of m-government in Africa. It examines the introduction of m-government in South Africa. The chapter also... Sample PDF
Enabling M-Government in South Africa: An Emerging Direction for Africa
Chapter 12
Luis V. Casaló, Carlos Flavián, Miguel Guinalíu
This chapter introduces the concept of m-government and its implications for both citizens and public institutions. Although m-government is... Sample PDF
M-Government Initiatives at the Local Level: The Case of Zaragoza
Chapter 13
Mete Yildiz
This chapter presents the current state and future prospects of, and policy issues related to the mobile (m-) government in Turkey at both national... Sample PDF
The State of Mobile Government in Turkey: Overview, Policy Issues, and Future Prospects
Chapter 14
Ala M. Abu-Samaha, Yara Abdel Samad
This chapter aims to assess the viability of mobile governmental services in Jordan as a precursor to embracing mobile government as a complementing... Sample PDF
The Prospects of Mobile Government in Jordan: An Evaluation of Different Delivery Platforms
Chapter 15
Panagiotis Germanakos, George Samaras, Eleni Christodoulou
During the last decade, users have become accustomed to new means of service delivery in the private sector. Nowadays, users expect the same level... Sample PDF
Multi-Channel Delivery of E-Services in the Light of M-Government Challenge
Chapter 16
Howie Macumber, Bing Cheung
This chapter examines work conducted by Public Works and Government Services Canada, a department of the Government of Canada (GoC), to assess the... Sample PDF
A Secure Wireless Data Access Service for the Government of Canada
Chapter 17
Nico Voutsis, Frank Zimmermann
A protocol is proposed that would allow electronic voting over channels, which typically are regarded as insecure like short message service (SMS)... Sample PDF
Anonymous Code Lists for Secure Electronic Voting over Insecure Mobile Channels
Chapter 18
Ben Coaker, Candace Deans
The purpose of this chapter is to provide guidelines for city governments considering implementing large-scale wireless networks to provide Internet... Sample PDF
An Evaluation of U.S. City Government Wireless Networks for Mobile Internet Access
Chapter 19
Margherita Pagani, Chiara Pasinetti
This chapter examines the reasons why individuals would choose electronic self-service delivery methods over more traditional methods of service... Sample PDF
Technical and Functional Quality in the Development of T-Government Services
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