Challenges to Digital Governance: Perspectives on E-Inclusion in Tampere, Finland

Challenges to Digital Governance: Perspectives on E-Inclusion in Tampere, Finland

Tommi Inkinen (University of Helsinki, Finland)
DOI: 10.4018/978-1-59904-838-3.ch009
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Abstract

This chapter discusses a local effort to generate a citizen-centered knowledge society. The empirical evidence is from the city of Tampere, Finland. Particular interest of the chapter is focused on the fiveyear information society initiative “eTampere,” which was implemented between 2001 and 2005. The program was targeted to combine technology-, business-, and citizen-driven features of informational city development. The empirical evidences include two citizen surveys and the final evaluation, including results of a stakeholder survey. Obtained results suggest that technological development and enhancement of local governance requires recognition of the social conditions underlying the access, skill, and motivation of citizens to beneficially use the provided digital services. These issues are related to the whole of society whose scope of change is much longer than it is for that of technological development. The chapter argues that successful and purposeful development of digital governance is thus a question of integrating technology into a social structure.

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Dedication
Tan Yigitcanlar, Koray Velibeyoglu, Scott Baum
Table of Contents
Foreword
Robert J. Stimson
Preface
Tan Yigitcanlar, Koray Velibeyoglu, Scott Baum
Chapter 1
Phil Heywood
Knowledge-based urban development in metropolitan regions can help shape the social and physical renewal required to respond to current rapid... Sample PDF
The Place of Knowledge-Based Development in the Metropolitan Region
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Chapter 2
Ahmed Driouchi
The production and use of knowledge are intended to be benefiting from the economies of scale provided by urban agglomerations that often refer to... Sample PDF
Urbanization, Knowledge and Competitiveness in Developing Economies
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Chapter 3
Cristina Martinez-Fernandez, Samantha Sharpe
Recent studies have shown that universities and similar public sector research institutions differ in their relationships with user organizations... Sample PDF
Intellectual Assets and Knowledge Vitality in Urban Regions: The Role of Universities
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Chapter 4
Katariina Ala-Rämi
Software product development requires connecting of specialized information and know-how. Therefore, planning and production are widely done in... Sample PDF
Social Networking and Knowledge Transfer in Collaborative Product Development
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Chapter 5
Max Nathan
Richard Florida’s ‘creative class’ theory suggests that diverse, tolerant, ‘cool’ cities will outperform others. Ethnic minorities, gay people, and... Sample PDF
Creative Class Theory and Economic Performance in UK Cities
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Chapter 6
Nicholas C. Maynard
This study reviews the literature of the available research to develop a policy framework for understanding the key decisions facing municipal... Sample PDF
Municipal ICT Policy Goals and Technology Choices: A Decision Framework
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Chapter 7
Rodrigo J. Firmino
Planners and planning departments are increasingly losing their importance within contemporary public administration, as exaggerated reliance on... Sample PDF
(Re)thinking Urban Planning: Urban Technology and Planning in São Paulo
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Chapter 8
Scott Baum, Tan Yigitcanlar, Arun Mahizhnan, Narayanan Andiappan
A key component of the knowledge society and the urban form that accompanies it is the increasing importance of information and communication... Sample PDF
E-Government in the Knowledge Society: The Case of Singapore
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Chapter 9
Tommi Inkinen
This chapter discusses a local effort to generate a citizen-centered knowledge society. The empirical evidence is from the city of Tampere, Finland.... Sample PDF
Challenges to Digital Governance: Perspectives on E-Inclusion in Tampere, Finland
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Chapter 10
Richard L. O’Bryant
The presence of information and communication technologies, in particular the Internet, has the potential to be leveraged to address some of... Sample PDF
ICT as a Public Good: Community Building and Expanding U.S. Self-Sufficiency Policy
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Chapter 11
Tan Yigitcanlar, Omur Saygin, Jung Hoon Han
Particularly in the last decade, there have been a number of efforts to develop and then integrate planning support systems into existing geographic... Sample PDF
Online Participatory Decision Support Tools for Knowledge-Based Urban Development
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Chapter 12
Guido Vonk, Stan Geertman
Planning support systems are geo-information-based tools to support those involved in planning tasks. Many see planning support systems capable of... Sample PDF
Knowledge-Based Planning Using Planning Support Systems: Practice-Oriented Lessons
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Chapter 13
Tschangho John Kim
Ubiquitous cities, or U-cities, are defined as places where public and private services can be delivered and received anywhere and at anytime. The... Sample PDF
Planning for Knowledge Cities in Ubiquitous Technology Spaces: Opportunities and Challenges
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Chapter 14
Sumeeta Srinivasan, Peter Rogers, Sudarsanam Padam
In 1996, Srinivasan surveyed the use of the Web as a dissemination tool by Indian government agencies and found that there was little Web-based... Sample PDF
E-Sevan in Hyderabad, India: Implications for Data Sharing Amongst Planning Agencies
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Chapter 15
Koray Velibeyoglu, Tan Yigitcanlar
Marmara region’s local governments in Turkey are setting the benchmark for the country in the implementation of spatial information systems and... Sample PDF
Understanding the Supply Side: ICT Experience of Marmara Region, Turkey
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Chapter 16
Feral Geçer, Adile Arslan Avar, Koray Velibeyoglu, Ömür Saygin
Now with the intensive use of information and communication technologies, many cities around the world are competing to become a global city.... Sample PDF
Spatial Transformations in Istanbul CBD: The Role of ICT?
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Chapter 17
Da-Mi Maeng, Zorica Nedovic-Budic
Information and communication technologies, and the Internet as one of their most prominent uses, are adopted on a massive scale around the globe.... Sample PDF
Spatial Distribution of ICT in the Washington, DC Metropolitan Region
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Afterword
Zorica Nedovic-Budic
About the Contributors