E-Commerce in Developing Economies: A Review of Theoretical Frameworks and Approaches

E-Commerce in Developing Economies: A Review of Theoretical Frameworks and Approaches

Richard Boateng (University of Manchester, UK), Alemayehu Molla (RMIT University, Australia) and Richard Heeks (University of Manchester, UK)
Copyright: © 2009 |Pages: 56
DOI: 10.4018/978-1-60566-100-1.ch001
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Abstract

This chapter undertakes a meta-analysis of the published literature on e-commerce in developing economies (DEs). The aim is to take stock of the literature, identify enduring research themes, classify the existing work based on such themes and review the theoretical and conceptual approaches used. The analysis covers 245 articles published between 1993 and 2006 in 76 different journals on electronic commerce, information systems, global information technology, development and developing countries. The findings indicate that the research area is rapidly growing and relatively well-spread across the assessment of e-commerce potential and its adoption and implementation issues in DEs. We make a case for future research to focus on developing a broad development perspective of e-commerce benefits and a strategic understanding of how to achieve and sustain these benefits. The chapter thus serves both as a synthesis of current research, and as a road map providing future directions for both academics and practitioners.
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Introduction

Electronic commerce (e-commerce) has been widely discussed in academic and practitioner literature. Extant research on e-commerce has largely focused on developed economies (Pani & Agrahari, 2004; Bajaj & Leonard, 2004). However, there has been a growing academic interest in e-commerce in developing economies (DEs). These studies on e-commerce in DEs are a mix of empirical and non-empirical work. They have employed several theoretical frameworks from various disciplines such as information systems (IS), management, and social sciences. A variety of research methods has also been used. Core research contributions include conceptual and evaluation frameworks that examine both the relative potential of e-commerce in DEs and the means to achieve that potential.

This chapter therefore reviews previous research on e-commerce in DEs to provide a meta-analysis of the published literature and examine the theoretical frameworks and conceptual approaches underlying e-commerce in DEs research. The objective is to identify the current knowledge gaps in relation to the application of these frameworks and use those gaps to define an agenda for future research. The value of such a review for advancing e-business knowledge and practice has been established in a previous study (Ngai & Wat, 2002). However, that earlier study had limitations related to context, coverage, and content that motivated our current work and the contribution we intend to make through this chapter.

First, in terms of context, Ngai and Wat’s (2002) study focused on e-commerce research in developed economies and gave no specific attention to e-commerce in DEs. While there are some similarities and communality of issues, e-commerce in DEs has its own idiosyncratic characteristics and challenges worth investigating (Molla & Licker, 2005a). Second, in terms of coverage, this previous study reviewed e-commerce research between 1993 and 1999. This period covers the early stage of e-commerce development as a phenomenon even in the developed countries (Petrazzini & Kibati, 1999; Rodriguez & Wilson, 2000). Evidence suggests that the diffusion and use of ICTs (information and communication technologies) including the Internet in DEs increased substantially post-2000 (ITU, 2006). Further, e-commerce has gained more academic attention with the introduction of new journals such as: Journal of Electronic Commerce Research in 2000, Electronic Commerce Research in 2001, Journal of Electronic Commerce in Organizations in 2003, and other information systems journals which give priority to DEs. Third, in terms of content, the Ngai and Wat (2002) study focused on a quantitative analysis of issues addressed by e-commerce researchers without a thorough exposition of the theoretical frameworks and conceptual approaches used.

A knowledge gap therefore exists in reviewing literature by researchers and practitioners on e-commerce research in DEs. As more firms and governments in DEs seek to adopt and institutionalize this innovation, the need for such a review grows given that it can provide an evaluatory overview of the problems addressed, the theoretical and practical solutions suggested, and methods used to reach those solutions. Furthermore, the dynamic nature of the phenomena emphasizes the need for researchers and practitioners to regularly review – and if necessary – redefine the focus and approach to research, especially in relation to the context of DEs.

This chapter, in response, undertakes a review of literature on e-commerce in DEs published in 76 journals between 1993 and 2006. The review is divided into four parts. The first part presents our conceptualization of e-commerce, explaining the classification scheme adopted for this study. The second part focuses on the methodology of this study, explaining how the literature review was carried out. The third part presents findings and reviews the theoretical frameworks and conceptual approaches applied in extant research. It also identifies knowledge gaps for future research. The last part summarizes the findings in this chapter and establishes the justification, originality and direction for future research.

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List of Reviewers
Table of Contents
Foreword
Omar A. El Sawy
Acknowledgment
Chapter 1
Richard Boateng, Alemayehu Molla, Richard Heeks
This chapter undertakes a meta-analysis of the published literature on e-commerce in developing economies (DEs). The aim is to take stock of the... Sample PDF
E-Commerce in Developing Economies: A Review of Theoretical Frameworks and Approaches
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Chapter 2
Reinhold Decker
This chapter outlines and discusses current empirical findings and conceptual ideas concerning the status quo and future prospects of e-commerce in... Sample PDF
Significance and Success Factors of E-Commerce in China and Russia: An Empirical View
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Chapter 3
Sushil K. Sharma, Jatinder N.D. Gupta
The past few years have seen a rise in the number of companies’ embracing e-commerce technologies in developing countries and the volume of... Sample PDF
Identifying Factors for Lack of E-Commerce in Developing Countries
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Chapter 4
Antonis C. Stylianou, Stephanie S. Robbins, Pamela Jackson
It is widely recognized that e-commerce represents a critical resource for most business organizations. With over 1.3 billion people and... Sample PDF
E-Commerce Development in China: An Exploration of Perceptions and Attitudes
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Chapter 5
Mahesha Kapurubandara
Acceptance of the Internet has paved the way towards the development of virtual communities that keep increasing in the current information society... Sample PDF
E-Commerce Adoption and Appropriation by SMEs in Sri Lanka
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Chapter 6
Alev M. Efendioglu
The number of Internet users around the world has been steadily growing and this growth has provided the impetus and the opportunities for global... Sample PDF
E-Commerce in Developing Countries: Impediments and Opportunities
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Chapter 7
Victor van Reijswoud, Arjan de Jager
E-governance is a powerful tool for bringing about change to government processes in the developing world. It operates at the crossroads between... Sample PDF
E-Governance in Uganda: Experiences and Lessons Learned from the DistrictNet Programme
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Chapter 8
Abdelbaset Rabaiah
This chapter illustrates the impact of electronic government (e-government) on electronic commerce (e-commerce) development and implementation in... Sample PDF
E-Government and Its Impact on E-Commerce in LDCs
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Chapter 9
Zakariya Belkhamza
Global deployment in information and communication technology requires understandings of the cultural constraints in technology acceptance and usage... Sample PDF
Cultural Interpretation of E-Commerce Acceptance in Developing Countries: Empirical Evidence from Malaysia and Algeria
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Chapter 10
Ahu Genis-Gruber
E-commerce has been a widely used mean to purchase goods and services all over the world. This study investigates the role of cultural differences... Sample PDF
Cultural Differences, Information Technology Infrastructure, and E-Commerce Behavior: Implications for Developing Countries
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Chapter 11
Kamel Rouibah
With the widespread use of mobile phones in the Arab world, companies, including banks, are offering different communication channels for their... Sample PDF
Mobile-Commerce Intention to Use via SMS: The Case of Kuwait
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Chapter 12
Ayoub Yousefi
This study presents a theoretically-based model for economic analysis of electronic commerce in developing countries. The Porter diamond model is... Sample PDF
An Economic Framework for the Assessment of E-Commerce in Developing Countries
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Chapter 13
Lena Aggestam
B2B development has been faster in the developed world comparing to developing countries. This chapter proposes a “tool” for managing CSF in B2B... Sample PDF
Guidelines for Preparing Organizations in Developing Countries for Standards-Based B2B
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Chapter 14
Dimitrios Xanthidis, David Nicholas, Paris Argyrides
This chapter is the result of a two years effort to design a template aiming at standardizing, as much as such a task is feasible, the evaluation of... Sample PDF
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Chapter 15
Jameleddine Ziadi, Abderrazzak Ben Salah
This chapter has as an aim the identification of the present reality of the e-commerce activity in Tunisia and the challenges its faces. After... Sample PDF
Electronic Commerce Reality in Tunisia
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Chapter 16
Hongxiu Li
This chapter introduces the four sets of prerequisites for successful electronic commerce (e-commerce) development, including national factors... Sample PDF
Electronic Commerce in China: Can We Wake Up the Giant?
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Chapter 17
Sherif Kamel
Emerging information and communication technology is driving transformation and change in the cyberspace. Speed, competition and globalization are... Sample PDF
Evolution of Electronic Procurement in Egypt: Case of Speedsend.com
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Chapter 18
Borislav Jošanov, Marijana Vidas-Bubanja, Emilija Vuksanovic, Ejub Kajan, Bob Travica
The authors of this chapter constructed and published multidimensional model for the evaluation of e-commerce diffusion in any country. According to... Sample PDF
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About the Contributors