Concern Matrix: Analyzing Learners' Needs

Concern Matrix: Analyzing Learners' Needs

James A. Pershing (Indiana University, USA) and Hee Kap Lee (Indiana University, USA)
Copyright: © 2004 |Pages: 9
DOI: 10.4018/978-1-59140-150-6.ch001
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Instructional development (ID) is a systematic and systemic process used in developing education and training programs. In the analysis phase, instructional developers need to account for the characteristics and particular needs of learners in order to design useful instructional interventions. It is very important to ascertain which learners’ characteristics are most crucial in instructional decision making. However, current ID models seem to advocate a pedagogical approach that treats the learner submissively during the analysis phase of the ADDIE process (Knowles, 1984). There is no active communication between instructional developers and learners during the learner analysis process. In-depth analysis identifying learners’ concerns and perceptions are usually not considered. In this chapter, we will introduce for use by instructional developers a learner analysis matrix that incorporates learners’ levels of concerns and perceptions at the personal and organizational levels. The learner analysis matrix can be used to identify four areas of learner concern: (1) individual compatible, (2) individual incompatible, (3) organizational compatible, and (4) organizational incompatible.

Complete Chapter List

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Table of Contents
Anne-Marie Armstrong
Chapter 1
James A. Pershing, Hee Kap Lee
Instructional development (ID) is a systematic and systemic process used in developing education and training programs. In the analysis phase... Sample PDF
Concern Matrix: Analyzing Learners' Needs
Chapter 2
Neil Carrick
This chapter argues that the principal role of instructional design is to represent and advocate the needs of learners. It stresses the importance... Sample PDF
Responding to the Learner: Instructional Design of Custom-Built E-Learning
Chapter 3
Elizabeth Hanlis
This chapter examines reflections, considerations, and the problems encountered when attempting to apply an instructional design model in the design... Sample PDF
Application of an Instructional Design Model for Industry Training: From Theory to Practice
Chapter 4
Jillian Rickertt
This chapter describes a real situation in Asia where an instructional designer encounters numerous unexpected challenges and cultural... Sample PDF
Cultural Wisdom and Hindsight: Instructional Design and Delivery on the Run
Chapter 5
John Lew Cox, Terry R. Armstrong
Offering a valid educational experience at remote locations having few academic resources has always been a problem, financially and logistically.... Sample PDF
Combining Technology, Theory and Practice: A Finnish Experience
Chapter 6
Mark Notess
Contextual Design is a methodology for developing information systems from a rich understanding of customer work practice. This chapter considers... Sample PDF
Applying Contextual Design to Educational Software Development
Chapter 7
Anne-Marie Armstrong
Incorporating good instructional strategies based on learning theory is vital for electronic instruction. After all, the instruction must stand on... Sample PDF
What You See is All That You Get! A Practical Guide to Incorporating Cognitive Strategies into the Design of Electronic Instruction
Chapter 8
Geraldine Clarebout, Jan Elen, Joost Lowyck, Jef Van de Ende, Erwin Van de Ende
This chapter focuses on the last phase of the systematic instructional design approach, ADDIE. This evaluation phase is illustrated through means of... Sample PDF
KABISA: Evaluation of an Open Learning Environment
Chapter 9
Tad Waddington, Bruce Aaron, Rachael Sheldrick
This chapter provides proven strategy and tactics for the corporate evaluator. Topics include: adopting a performance-based operating model (the... Sample PDF
Guerilla Evaluation: Adapting to the Terrain and Situation
Chapter 10
Noel Estabrook, Peter Arashiro
This chapter provides a real-world example of how instructional design theory can be used in academe, industry, and business to aid in the design... Sample PDF
Standards for Online Courses: Can We Do It? Yes We Can!
Chapter 11
Pam T. Northrup, Karen L. Rasmussen, David B. Dawson
Reusable Learning Objects (RLOs) and reusable information objects (RIOs) are tools that facilitate quick, systematic, and effective design and... Sample PDF
Designing and Reusing Learning Objects to Streamline WBI Development
Chapter 12
Vassilios Dagdilelis
Universities adopt the most progressive, technologically speaking, methods of research and education. Nevertheless, the adoption of ICTs... Sample PDF
Integrating ICT in Universities: Some Actual Problems and Solutions
Chapter 13
Arthur B. Jeffery, Mary F. Bratton-Jeffery
There are many instructional design models that are based on educational and learning theory. There are also many process-based performance and... Sample PDF
Integrated Training Requires Integrated Design and Business Models
Appendix Section
About the Authors