MLA
Chen, Sherry Y., and Marios C. Angelides. "Customisation of Internet Multimedia Information Systems Design through User Modelling." Architectural Issues of Web-Enabled Electronic Business, edited by V.K. Murthy and Nansi Shi, IGI Global, 2003, pp. 240-253. https://doi.org/10.4018/978-1-59140-049-3.ch016
APA
Chen, S. Y. & Angelides, M. C. (2003). Customisation of Internet Multimedia Information Systems Design through User Modelling. In V. Murthy & N. Shi (Eds.), Architectural Issues of Web-Enabled Electronic Business (pp. 240-253). IGI Global. https://doi.org/10.4018/978-1-59140-049-3.ch016
Chicago
Chen, Sherry Y., and Marios C. Angelides. "Customisation of Internet Multimedia Information Systems Design through User Modelling." In Architectural Issues of Web-Enabled Electronic Business, edited by V.K. Murthy and Nansi Shi, 240-253. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-049-3.ch016
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