MLA
Alwis, Dee, et al. "Designing Organisational Memory in Knowledge-Intensive Companies: A Case Study." Knowledge and Business Process Management, edited by Vlatka Hlupic, IGI Global, 2003, pp. 137-153. https://doi.org/10.4018/978-1-59140-036-3.ch009
APA
Alwis, D., Hlupic, V., & Rzevski, G. (2003). Designing Organisational Memory in Knowledge-Intensive Companies: A Case Study. In V. Hlupic (Ed.), Knowledge and Business Process Management (pp. 137-153). IGI Global. https://doi.org/10.4018/978-1-59140-036-3.ch009
Chicago
Alwis, Dee, Vlatka Hlupic, and George Rzevski. "Designing Organisational Memory in Knowledge-Intensive Companies: A Case Study." In Knowledge and Business Process Management, edited by Vlatka Hlupic, 137-153. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-036-3.ch009
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