The Dynamics of IT Adoption in a Major Change Process in Healthcare Delivery

The Dynamics of IT Adoption in a Major Change Process in Healthcare Delivery

Liette Lapointe (McGill University, Canada), Lisa Lamothe (Universite de Montreal, Canada) and Jean-Paul Fortin (Universite Laval, Canada)
DOI: 10.4018/978-1-59140-423-1.ch007
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Abstract

This chapter deals with the qualitative theory of information systems success. First, the definition of success used in this research will be given. Then, the theory on diffusion of innovations and success of information systems will be discussed to reveal what factors determine the successful implementation of information systems as far as the product and the user are involved. The outcome of this part of the literature study will be used in the construction of the USE IT model, in Chapter IX.

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