Electronic Data Interchange (EDI) Adoption: A Study of SMEs in Singapore

Electronic Data Interchange (EDI) Adoption: A Study of SMEs in Singapore

Ping Li (ROC Consulting International, Singapore) and Joseph M. Mula (University of Southern Queensland, Australia)
DOI: 10.4018/978-1-60566-040-0.ch015
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Abstract

A review of the literature showed that there appears to be very little research undertaken on Electronic Data Interchange (EDI) adoption by small to medium sized business (SMEs) particularly in Singapore. This study is a preliminary attempt to quantify this area. Using a survey-based methodology, the research examined EDI adoption. Results indicate that Singapore SMEs confirm findings by some researchers that EDI adoption is significantly associated with a firm’s annual sales but is not significantly associated with employee size as other studies have shown (Rogers, Daugherty, & Stank, 1992). This study is at odds with previous single-dimension EDI adoption studies indicating a significant relationship between firm size (annual sales) and EDI depth (Williams, Magee, & Suzuki, 1998). Organization size showed a significant relationship with the volume and diversity of EDI use but not with the depth and breadth. The most important reason for Singaporean SMEs to adopt EDI was pressure from their EDI-capable trading partners, treating pressure from their competitors as the least important.
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Overview Of It And E-Commerce

Information Technology (IT) has been fundamentally changing the way organizations conduct their businesses and compete in the market place. Using IT, firms can link up with their suppliers and customers located in any part of the world, and employees can consult with each other on a real time basis. IT can expedite responses to customers’ orders and queries, reduce inventory, shorten production cycle time, improve quality, enhance the efficiency of delivery of products and services, and strengthen in-company coordination (Takashi, 2001)

Electronic commerce is the use of inter-networked computers to create and transform business relationships. E-commerce can be defined as including any form of commercial transactions of any kind of goods and services, conducted over computer networks, whether they are open or closed networks (Wong & Lam, 1999). In the knowledge-based economy, IT and e-commerce play a vital role in world-class organizations globally, regionally, and in Singapore.

Complete Chapter List

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Table of Contents
Foreword
Richard Baskerville
Preface
Aileen Cater-Steel, Latif Al-Hakim
Acknowledgment
Chapter 1
Panagiotis Kanellis, Thanos Papadopoulos
This chapter offers a journey through the spectrum of epistemological and ontological perspectives in IS (IS), offering the necessary background to... Sample PDF
Conducting Research in Information Systems: An Epistemological Journey
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Chapter 2
Francis Chia Cua, Tony C. Garrett
This chapter introduces ontological and epistemological elements in information systems research. It argues that ontology, epistemology, and... Sample PDF
Understanding Ontology and Epistemology in Information Systems Research
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Chapter 3
John Loonam, Joe McDonagh
Enterprise systems (ES) promise to integrate all information flowing across the organisation. They claim to lay redundant many of the integration... Sample PDF
A Grounded Theory Study of Enterprise Systems Implementation: Lessons Learned from the Irish Health Services
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Chapter 4
Khalid Al-Mabrouk
This chapter reviews some of the existing Information Technology Transfer (ITT) literature and suggests that it has fallen victim to the well-known... Sample PDF
A Critical Theory Approach to Information Technology Transfer to the Developing World and a Critique of Maintained Assumptions in the Literature
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Chapter 5
João Porto de Albuquerque, Edouard J. Simon, Jan-Hendrik Wahoff, Arno Rolf
Research in the Information Systems (IS) field has been characterised by the use of a variety of methods and theoretical underpinnings. This fact... Sample PDF
The Challenge of Transdisciplinarity in Information Systems Research: Towards an Integrative Platform
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Chapter 6
Paul D. Witman
This chapter provides a set of guidelines to assist information systems researchers in creating, negotiating, and reviewing nondisclosure... Sample PDF
A Guide to Non-Disclosure Agreements for Researchers Using Public and Private Sector Sources
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Chapter 7
Slinger Jansen
Even though information systems is a maturing research area, information systems case study reports generally lack extensive method descriptions... Sample PDF
Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement
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Chapter 8
Erja Mustonen-Ollila, Jukka Heikkonen
This chapter gives important methodological, theoretical, and practical guidelines to the information system (IS) researchers to carry out a... Sample PDF
Historical Research in Information System Field: From Data Collection to Theory Creation
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Chapter 9
Paivi Ovaska
Large-scale systems development is a complex activity involving number of dependencies that people working together face. Only a few studies... Sample PDF
A Multi-Methodological Approach to Study Systems Development in a Software Organization
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Chapter 10
Judith Symonds
Usability Evaluation Methods (UEM) are plentiful in the literature. However, there appears to be a new interest in usability testing from the... Sample PDF
Usability Evaluation Meets Design: The Case of bisco Office™
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Chapter 11
Ivan Ka-Wai Lai, Joseph M. Mula
Soft Systems Methodology (SSM) has been employed to increase the effectiveness of organizational requirement analysis in Information Systems (IS)... Sample PDF
An Analysis-Form of Soft Systems Methodology for Information Systems Maintenance
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Chapter 12
Raul Valverde, Mark Toleman, Aileen Cater-Steel
Recently, many organisations have become aware of the limitations of their legacy systems to adapt to new technical requirements. Trends towards... Sample PDF
Design Science: A Case Study in Information Systems Re-Engineering
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Chapter 13
Shaligram Pokharel
Information and communication technology (ICT) refer to a family of technologies that facilitate information capturing, storing, processing... Sample PDF
Analyzing the Use of Information Systems in Logistics Industry
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Chapter 14
William Yeoh
Engineering asset management organisations (EAMOs) are increasingly motivated to implement business intelligence (BI) systems in response to... Sample PDF
Empirical Investigation of Critical Success Factors for Implementing Business Intelligence Systems in Multiple Engineering Asset Management Organisations
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Chapter 15
Ping Li, Joseph M. Mula
A review of the literature showed that there appears to be very little research undertaken on Electronic Data Interchange (EDI) adoption by small to... Sample PDF
Electronic Data Interchange (EDI) Adoption: A Study of SMEs in Singapore
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Chapter 16
Hatem F. Halaoui
Using geographical information systems (GIS) has been of great interest lately. A lot of GIS applications are being introduced to regular and... Sample PDF
Towards Google Earth: A History of Earth Geography
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Chapter 17
Sergio Di Martino, Filomena Ferrucci, Carmine Gravino
Web technologies are being even more adopted for the development of public and private applications, due to the many intrinsic advantages. Due to... Sample PDF
Empirical Studies for Web Effort Estimation
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Chapter 18
Mobile Marketing  (pages 328-341)
Kazuhiro Takeyasu
Recently, cellular phones capable of accessing the Internet are prevailing rapidly in Japan. First, their functions and features are examined... Sample PDF
Mobile Marketing
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Chapter 19
Ross A. Malaga
Online auctions are an increasingly popular avenue for completing electronic transactions. Many online auction sites use some type of reputation... Sample PDF
The Retaliatory Feedback Problem: Evidence from eBay and a Proposed Solution
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About the Contributors