MLA
Robert Jones, et al. "It's the Exception, Not the Norm." Working Virtually: Challenges of Virtual Teams, IGI Global, 2005, pp.22-25. https://doi.org/10.4018/978-1-59140-585-6.ch004
APA
R. Jones, R. Oyung, & L. Shade Pace (2005). It's the Exception, Not the Norm. IGI Global. https://doi.org/10.4018/978-1-59140-585-6.ch004
Chicago
Robert Jones, Rob Oyung, and Lise Shade Pace. "It's the Exception, Not the Norm." In Working Virtually: Challenges of Virtual Teams. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-585-6.ch004
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