Expanding the Information Carrying Capacity of the New Media in the Context of Virtual Teams

Expanding the Information Carrying Capacity of the New Media in the Context of Virtual Teams

John D’Ambra (The University of New South Wales, Australia) and Zixiu Guo (The University of New South Wales, Australia)
Copyright: © 2004 |Pages: 14
DOI: 10.4018/978-1-59140-191-9.ch013
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Abstract

This chapter considers the pivotal role of computer-mediated communication in supporting the work of virtual teams. The limited information carrying capacity of computer-mediated communication channels has been well documented and the subject of much research. Media richness theory is the context for a proposed technique aiming to increase the information carrying capacity of CMC in virtual teams. The technique, based upon developing a shared social construction, is presented and suggestions on how it may be evaluated are proposed.

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