An Exploration of the Value of Information Systems Certification: The Perspective of the Human Resource Professional

An Exploration of the Value of Information Systems Certification: The Perspective of the Human Resource Professional

John E. Anderson (East Carolina University, USA), Kevin Barrett (Dixie State College, USA) and Paul H. Schwager (East Carolina University, USA)
DOI: 10.4018/978-1-59140-515-3.ch009
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Abstract

Realizing that human resource (HR) professionals are often the gatekeepers to employment in organizations, this exploratory study examines the perceptions of HR professionals in relation to education, experience, and information system (IS) certification. Survey results were obtained from approximately 100 HR professionals who are members of local chapters of the Society for Human Resource Management (SHRM) in North Carolina. We conclude that education, certification, and experience are imperfect substitutes for each other. In addition, there seems to be a joint or halo effect conferred upon a balanced candidate. HR professionals are also willing to associate substantial positive organizational benefits with certification, specifically: enhanced IT staff credibility, competitive advantage, level of service, consistency of service provided. HR professionals also associate substantial employee benefits with certifications, specifically: enhanced credibility, preparation for new position within the current organization, compensation, mobility, preparing for other certification tests, and meeting a job requirement.

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Table of Contents
Acknowledgments
Chapter 1
Makoto Nakayama, Norma Sutcliffe
Information technology (IT) skill shortages appear at the market level occasionally—usually for emerging technologies, unanticipated challenges... Sample PDF
Skills, Management of Skills, and IT Skills Requirements
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Chapter 2
Makoto Nakayama, Norma Sutcliffe
In this chapter, the focus is on best practice for IT skills portfolio management. To begin, we formulate the key principles or mission statement... Sample PDF
An Approach for Managing IT Skills Portfolio
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Chapter 3
Abdulrahman A. Mirza, Susy S. Chan
Organizations are under increasing pressure to adopt Internet-based e-business solutions for improving internal efficiency and collaboration with... Sample PDF
Challenges for Managing IT Skills Portfolio for E-Business
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Chapter 4
Elizabeth Lahey
Technology professionals have real lives, interests, and desires that are affected by rapid changes in the industry. With the decline of the... Sample PDF
Skills and the Worker: Let's Get Real
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Chapter 5
Ken Strauss
This chapter identifies the essential information required in effective IT skills management initiatives. It argues that foremost among this... Sample PDF
Optimizing IT Skills Management Initiatives
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Chapter 6
Elizabeth Lahey
Technology products and services make up approximately one-third of the U.S. economy. The statistics are similar around the globe. Governments are... Sample PDF
Government Involvement in Skills Issues
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Chapter 7
Japanese IT-Skill Dilemma  (pages 150-175)
Yoko Takeda
Japanese companies are facing a dilemma regarding their IT skills. Although many Japanese feel the need to expand the scope of their information... Sample PDF
Japanese IT-Skill Dilemma
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Chapter 8
Diana J. Wong-Ming Ji
As organizations shift from tactical to strategic approaches with IT outsourcing, their human capital portfolios of knowledge, skills, competencies... Sample PDF
Eliminating the Weakest Link: Leveraging Human Capital with Strategic Alliances in IT Outsourcing Supply Chains
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Chapter 9
John E. Anderson, Kevin Barrett, Paul H. Schwager
Realizing that human resource (HR) professionals are often the gatekeepers to employment in organizations, this exploratory study examines the... Sample PDF
An Exploration of the Value of Information Systems Certification: The Perspective of the Human Resource Professional
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Chapter 10
Clement J. Boebel, Richard Sheridan, Thomas Meloche
Many software development hires fail to add significantly to the team’s overall productivity. The typical response is to increase the number of... Sample PDF
Extreme Interviewing to Find Team Oriented Programmers
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About the Authors