Innovation Diffusion and E-Collaboration: The Effects of Social Proximity on Social Information Processing

Innovation Diffusion and E-Collaboration: The Effects of Social Proximity on Social Information Processing

Shaila M. Miranda (University of Oklahoma, USA) and Pamela E. Carter (Florida State University, USA)
Copyright: © 2007 |Pages: 30
DOI: 10.4018/978-1-59904-393-7.ch008
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Organizational arrangements such as telework are often believed to disrupt workers’ social networks. This raises a concern regarding teleworkers’ abilities to adjust to technological changes in organizations. Based on innovation diffusion theory, this chapter considers telework and interdependence as parallel dimensions of social proximity that may be expected to affect the diffusion of innovation in terms of users’ social information processing (i.e., their technology beliefs, communication channels, and information sources). This proposition is investigated in a field-study conducted during the migration of a business unit to a new communications system. Technology users at the business unit were surveyed three times over a 12-week period—right before the conversion to the new system and at two six-week intervals following the conversion. These surveys assessed the impact of telework on respondents’ beliefs toward the communication technology. Findings partially supported our hypotheses regarding the negative effect of remoteness on beliefs about technology. Users were then surveyed to investigate the media and sources they utilized to stay informed about the new technology. As anticipated, telework was related to an increased use of electronic media and of individual and authority information sources. Contrary to our expectations, though, results indicated a positive effect of telework on the use of collective sources and face-to-face media. Therefore, we conclude that teleworkers make a special effort to preserve their social networks.

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Table of Contents
Ned Kock
Chapter 1
Ned Kock
This chapter defines e-collaboration, and provides a historical glimpse at how and when e-collaboration emerged. The discussion suggests that the... Sample PDF
A Discussion of Key Conceptual Elements of E-Collaboration
Chapter 2
M. Lynne Markus
For the 2005 launch of the International Journal of e-Collaboration I wrote an essay in response to Orlikowski and Iacono’s (2001) call for enhanced... Sample PDF
Featuring Technology in Studies of E-Collaboration Technology Effects
Chapter 3
Bjørn Erik Munkvold, Ilze Zigurs
Integrated technology support for collaborative work is a topic of great interest to academics and practitioners alike. E-collaboration has become a... Sample PDF
Research Challenges for Integration of E-Collaboration Technologies
Chapter 4
John T. Nosek
Sensemaking involves incomplete discovery, inaccurate interpretation, and imperfect action that will fail in someway and likely alter the situation... Sample PDF
Collaborative Sensemaking Support: Progressing From Portals and Tools to Collaboration Envelopes™
Chapter 5
Ned Kock
This chapter begins with a discussion of action research from a historical perspective. It then puts forth some ideas on how this research approach... Sample PDF
Action Research and its Use in E-Collaboration Inquiry
Chapter 6
Jerry Fjermestad
Do procedures that improve face-to-face decision meetings also improve virtual “meetings?” Might the effectiveness of such procedures improve with... Sample PDF
The Role of Structured Conflict and Consensus Approaches inVirtual Team Strategic Decision Making
Chapter 7
Roberto Evaristo, Mary Beth Watson-Manheim, Jorge Audy
It is widely agreed that the trend toward distributed software development is growing. Although there are difficulties involved, this trend is here... Sample PDF
E-Collaboration in Distributed Requirements Determination
Chapter 8
Shaila M. Miranda, Pamela E. Carter
Organizational arrangements such as telework are often believed to disrupt workers’ social networks. This raises a concern regarding teleworkers’... Sample PDF
Innovation Diffusion and E-Collaboration: The Effects of Social Proximity on Social Information Processing
Chapter 9
Ulrike Schultze, Anita D. Bhappu
Co-production, which is the generation of value through the direct involvement of customers in the creation of a service context and in the design... Sample PDF
Internet-Based Customer Collaboration: Dyadic and Community-Based Modes of Co-Production
Chapter 10
Alan R. Dennis, Alain Pinsonneault, Kelly McNamara Hilmer, Henri Barki, Brent Gallupe, Mark Huber, François Bellavance
Previous research has shown that some groups using electronic brainstorming generate more unique ideas than groups using nominal group... Sample PDF
Patterns in Electronic Brainstorming: The Effects of Synergy, Social Loafing, and Time on Group Idea Generation
Chapter 11
Ned Kock, Donald Hantula
Do we have e-collaboration genes, that is, genes that code for biological adaptations that are well aligned with the demands posed by... Sample PDF
Are We Genetical Maladapted for E-Collaboration?
Chapter 12
C. A.P Smith, Stephen C. Hayne
Recent research has proposed that groupware performance may be affected by two factors, the strongest of which is the fit between the task and the... Sample PDF
Propositions for Cognitive Support of E-Collaboration
Chapter 13
Alan R. Dennis, Michael L. Williams
Electronic brainstorming (EBS) has been a focus of academic research since the 1980s. The results suggest that in most—but not all—cases, groups... Sample PDF
A Meta-Analysis of Group Size Effects in Electronic Brainstorming: More Heads are Better than One
Chapter 14
Alain Pinsonneault, Olivier Caya
This chapter reviews the extant empirical literature on virtual teams and presents what we know and what we don’t know about them. Drawing upon the... Sample PDF
Virtual Teams: What We Know, What We Don't Know
Chapter 15
Joey F. George, Kent Marett
Much research within the field of MIS has been devoted to the use of collaborative technology by decision makers and the impact computer-mediated... Sample PDF
Deceptive Communication in E-Collaboration
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