MLA
Kim, Yong Jin, et al. "Investigation into Factors that Influence the Use of the Web in Knowledge-Intensive Environments." Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, IGI Global, 2002, pp. 135-144. https://doi.org/10.4018/978-1-931777-00-1.ch010
APA
Kim, Y. J., Rao, H. R., & Chaudhury, A. (2002). Investigation into Factors that Influence the Use of the Web in Knowledge-Intensive Environments. In V. Sugumaran (Ed.), Intelligent Support Systems: Knowledge Management (pp. 135-144). IGI Global. https://doi.org/10.4018/978-1-931777-00-1.ch010
Chicago
Kim, Yong Jin, H. Raghav Rao, and Abhijit Chaudhury. "Investigation into Factors that Influence the Use of the Web in Knowledge-Intensive Environments." In Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, 135-144. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-00-1.ch010
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