MLA
Jansen, W., et al. "Knowledge Management and Virtual Communities." Knowledge Mapping and Management, edited by Don White, IGI Global, 2002, pp. 281-296. https://doi.org/10.4018/978-1-931777-17-9.ch028
APA
Jansen, W., Steenbakkers, G. C., & Jagers, H. P. (2002). Knowledge Management and Virtual Communities. In D. White (Ed.), Knowledge Mapping and Management (pp. 281-296). IGI Global. https://doi.org/10.4018/978-1-931777-17-9.ch028
Chicago
Jansen, W., G. C.A. Steenbakkers, and H. P.M. Jagers. "Knowledge Management and Virtual Communities." In Knowledge Mapping and Management, edited by Don White, 281-296. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-17-9.ch028
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