Linking E-Government with Organizational Memory through Individual Competencies

Linking E-Government with Organizational Memory through Individual Competencies

Juan G. Cegarra-Navarro (Universidad Politecnica de Cartagena, Spain)
Copyright: © 2007 |Pages: 14
DOI: 10.4018/978-1-59904-343-2.ch009
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Organizational memory or OM, is a concept that has been used to refer to stocks of data, information and knowledge to which every member of the organization has access. In the following chapter we distinguish between what we refer to as ‘Hard-OM’ and ‘Soft-OM’. The term ‘Hard-OM’ is used to refer to a variety of technologies which support the storage of, access to and modification of OM. Soft-OM refers to policies, rules, reporting structures and practices that encourage the active use and updating of OM in addressing current organizational concerns. This chapter considers the role of OM (hard and soft) in relation to the adoption and use of eGovernment systems. We argue that for eGovernment to be successfully adopted by companies, some ‘competences’ to manage and exploit knowledge at the organizational level need to be developed and assessed. In doing so, the research supports the view that the identification of problems, the changing of cognitive patterns and the integration of new measures in the organization, mediate the relationship between the OM and eGovernment.

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Table of Contents
Miguel-Angel Sicilia
Miguel-Angel Sicilia
Chapter 1
Miguel-Angel Sicilia, Ambjörn Naeve
Organizational learning can be considered as systemic behaviour oriented to acquire capacities for dealing with the needs and challenges of... Sample PDF
Competencies and Organizational Learning: A Conceptual Framework
Chapter 2
Shantha Liyanage
Learning processes are essential in building individual and organisational competencies and transfer of learning and knowledge among individual and... Sample PDF
Competency Management Systems and Technologies
Chapter 3
Alfonso Urquiza
One of the greatest surprises of the Internet economy is that far from replacing people, the use of advanced technology is confirming that Talent is... Sample PDF
A Survey of Competency Management Software Information Systems in the Framework of Human Resources management
Chapter 4
Tobias Ley, Dietrich Albert, Stefanie Lindstaedt
This chapter introduces a new approach in organizational Competency Management which is based on Korossy’s competence performance approach and which... Sample PDF
Competency Management using the Competence Performance Approach: Modeling, Assessment, Validation, and Use
Chapter 5
Miltiadis Lytras, Maria Mantziou, Maria Pontikaki
Competencies in the management literature are analyzed from different perspectives. A converging point of the various approaches is the fact that... Sample PDF
Competencies Management: Applying Technologies for Strategic Management
Chapter 6
Marie-Hélène Abel
Learning can be considered as an outcome associated to acquire new competencies (Sicilia, 2005) and we can add new knowledge. A competence is a way... Sample PDF
An Organizational Memory Tool for E-Learning
Chapter 7
Salvador Sanchez-Alonso, Dirk Frosch-Wilke
In current organizations, the models of knowledge creation include specific processes and elements that drive the production of knowledge aimed at... Sample PDF
An Ontological Representation of Competencies as Codified Knowledge
Chapter 8
April Ng, Marek Hatala
Competency-based learning has been used in training employees to acquire the necessary skills for an organization to be successful in dynamic and... Sample PDF
Ontology-Based Approach to Formalization of Competencies
Chapter 9
Juan G. Cegarra-Navarro
Organizational memory or OM, is a concept that has been used to refer to stocks of data, information and knowledge to which every member of the... Sample PDF
Linking E-Government with Organizational Memory through Individual Competencies
Chapter 10
Marcel van der Klink, Kathleen Schlusmans, Jo Boon
In education as well as in Human Resource Management the concept of competency is becoming more and more important. However competency is a fuzzy... Sample PDF
Designing and Implementing Views on Competencies
Chapter 11
Rob Koper, Marcus Specht
In most solutions for supporting learning today one single approach to learning is leading the selection, installation and usage of IT based tools.... Sample PDF
Ten-Competence: Life-Long Competence Development and Learning
Chapter 12
José Braga de Vasconcelos, Chris Kimble
This chapter describes an ontology based competence management model that can be used to support distributed collaborative working and facilitate... Sample PDF
An Ontology-Based Competence Management Model to Support Collaborative Working and Organisational Learning
Chapter 13
Simona Colucci, Tommaso Di Noia, Eugenio Di Sciascio, Francesco Maria Donini, Azzurra Ragone
Holding and creating competences is one of the most strategic activities in organizations, especially in knowledge intensive ones. An organization... Sample PDF
Integrated Semantic-Based Composition of Skills and Learning Needs in Knowledge-Intensive Organisations
Chapter 14
Ralf Heese, Malgorzata Mochol, Radoslaw Oldakowski
Due to the large number of job offers published online it is almost impossible for job seekers and job portals to gain an overview of the entire... Sample PDF
Semantic Web Technologies in the Recruitmant Domain
Chapter 15
Fotis Draganidis, Gregoris Mentzas
The synergies between ontology management, competency management and e-learning have been explored during the last years both in theoretical and... Sample PDF
Ontology-Based Competency Management for Corporate E-Learning
Chapter 16
Mikko Maukkanen, Heikki Helin
Efficient competence management is essential in knowledge-based companies. This chapter describes how the Semantic Web technologies can be used in... Sample PDF
Applying Semantic Web in Competence Management
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