Management of Moral Knowledge and Ethical Processes in Organizations

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Abstract

Moral knowledge is necessary for organizational functioning in order to get legitimacy and increase profits. Given Blackler’s assumptions about organizations, the authors discuss managing moral knowledge in organizations as a set of organizational processes with a time point and in a certain environment. They argue that to become ethically competent, organizations have to combine individuals and organizational ethical skills. Instead of on what is supposed to be done, the authors focus on what is done: interactions within the organization and with its environment, structured by practical routines, bearing main responsibility for transferring moral knowledge. The means facilitating this are organizational roles and structures, trainings, formal and informal support systems along with rules and guidelines. Further, the authors suggest two tools to assist managing moral knowledge: Ethical Index ETHIX (questionnaire to describe how ethical issues are handled in the organization) and the IT system ETHXPERT (supports and structures the process o ethical decision making).