MLA
Taylor, W. A., and M. A. Schellenberg. "Measuring Organizational Readiness for Knowledge Management." Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research, edited by El-Sayed Abou-Zeid, IGI Global, 2008, pp. 341-356. https://doi.org/10.4018/978-1-59904-486-6.ch016
APA
Taylor, W. A. & Schellenberg, M. A. (2008). Measuring Organizational Readiness for Knowledge Management. In E. Abou-Zeid (Ed.), Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research (pp. 341-356). IGI Global. https://doi.org/10.4018/978-1-59904-486-6.ch016
Chicago
Taylor, W. A., and M. A. Schellenberg. "Measuring Organizational Readiness for Knowledge Management." In Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research, edited by El-Sayed Abou-Zeid, 341-356. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-486-6.ch016
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