A Multi-Agent Service Oriented Modeling of E-Government Initiatives

A Multi-Agent Service Oriented Modeling of E-Government Initiatives

Tagelsir Mohamed Gasmelseid (King Faisal University, Saudi Arabia)
DOI: 10.4018/978-1-60566-130-8.ch014
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The recent economic, organizational and technological transformations are motivating developing countries to adopt electronic government applications. The main objective of the e-government project in Sudan is “to achieve a society based on a strong base of industry knowledge in which all segments of the media access to information that leads to the distribution, publication and use of information as widely as a whole contributes to the achievement of economic growth, increase employment and raise the rates and quality of production in all sectors and poverty eradication. However, the project has been based on the use of a client-server architecture that has many limitations. This chapter provides a multiagent service oriented architecture for the implementation of the project based on a thorough review of project documents and implementation reports.
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The use of the internet and other related communication technologies has led to the emergence of multiple business models and dictated new axioms for information acquisition, sharing and utilization. The increasing use of technological platforms is directly related to the emerging organizational transformations, and the growing importance of deploying universally enacted applications to improve the efficiency, effectiveness, and data quality in public and private organizations. Such applications range from electronic document interchange, through e-learning, e-business, e-commerce, e-banking to corporate models of e-government.

The last couple of years have witnessed an expanding deployment of e-government initiatives and applications at different scales. The emphasis, at the abstract level of analysis, continued to made on the use information and communication technologies in public administrations (following customer-centered perspectives) to strategically enhance accessibility and delivery of government information, public services and democratic processes to citizens, businesses, government employees, and other agencies (Hernon, Reylea, Dugan & Cheverie, 2002; Andersen, 2004; Seifert, 2002; European Community, 2003; Hangen & Kubicek, 2002). The use of such pool of technologies also reflects the existence of a wide range of institutional, structural, technological and personnel-related factors.

The majority of e-government initiatives are aiming at improving government processes by cutting process costs, managing process performance, making strategic connections in government and creating empowerment within the government architecture. Accordingly, connection between governments and citizens (and other stakeholders) can be improved (Hussein, 2006; Richard, 2001). In addition, the interactions associated with the use of such rich pool of organizational and technological platforms in e-governance, creates a “task-oriented” forum of engagement between governments and other stakeholders (Davies, 2002; Paul & Thompson, 2004; Kim & Henriksen, 2006; Traunmüller & Lenk, 2002).

However, the increasing deployment of e-government applications neither means that governments and citizens will gain the “promised” benefits nor the level and magnitude of “downside” risks can be assessed. Estimates about the performance of existing applications in different countries show that almost 85% of the e-government systems are been regarded as “totally or partially” operational failures irrespective of their “technological buildup”. Such failure has been attributed to the lack of leadership and strategic thinking, technological infrastructure that facilitate accessibility, connectivity and network readiness, institutional infrastructure that secure an e-business climate, population e-aware, human capital, and legal infrastructure that maintains trust, information security and privacy.

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Associate Editors and Editorial Review Board
Table of Contents
Mehdi Khosrow-Pour
Chapter 1
Marijn Janssen, George Kuk
Stimulated by the need to reduce cost and improve service provisioning and client involvement at the same time, the concept of business models has... Sample PDF
E-Government Business Models: Theory, Challenges and Research Issues
Chapter 2
Roy Ladner
In this chapter we provide an overview of electronic government as it pertains to national security and defense within the Department of Defense... Sample PDF
Electronic Government: Overview and Issues for National Security Interests
Chapter 3
Ranjeev Mittu, Suleyman Guleyupoglu, William Barlow, Michael Dowdy, Sean McCarthy
The emergence of new doctrine is enabling Security, Stabilization, Transition and Reconstruction (SSTR) operations to become a core U.S. military... Sample PDF
Towards Civil-Military Coordination During Security, Stabilization, Transition and Reconstruction Efforts
Chapter 4
Akhilesh Bajaj, Sudha Ram
Recently, there has been increased interest in sharing digitized information between government agencies, with the goals of improving security... Sample PDF
A Comprehensive Framework Towards Information Sharing Between Government Agencies
Chapter 5
Eric T.K. Lim, Chee-Wee Tan, Shan-Ling Pan
As e-government becomes increasingly pervasive in modern public administrative management, its influence on organizations and individuals has become... Sample PDF
E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management
Chapter 6
Yining Chen, H.M. Chen, Russell K.H. Ching, Wayne W. Huang
Over the last decade, the Internet has become one of the most important means of communication in all social areas. The success of Web technology... Sample PDF
Electronic Government Implementation: A Comparison Between Developed and Developing Countries
Chapter 7
Jonna Järveläinen, Eija Koskivaara, Päivi Pihlaja, Hannu Salmela, Jarmo Tähkäpää, Timo Kestilä
This collaborative action research study reports the experiences in developing e-government innovations in early childhood education context in... Sample PDF
Involving Service Professionals in eGovernment Innovation: The Case of Finnish Early Childhood Education
Chapter 8
Jyoti Choudrie, Vishanth Weerakkody
This article examines how horizontal integration between the various departments of a local authority in the United Kingdom (UK) occurs. Following... Sample PDF
Horizontal Process Integration in E-Government: The Perspective of a UK Local Authority
Chapter 9
Lucas Walsh
As developments in communication technologies impact upon many spheres of public and private life, they influence the way in which the public sector... Sample PDF
Online Policy Consultation: A Case Study of Local Government
Chapter 10
Lisa Hill
Due to compulsory voting, Australia’s turnout rate is among the highest and most socially-even in the industrialised world. Nevertheless, some... Sample PDF
Electronic Conduits to Electoral Inclusion in an Atypical Constituency: The Australian Case
Chapter 11
Kevin O’Toole
This chapter analyses local government’s response to the pressure to modernise its structures through its use of Information Communication... Sample PDF
Australia Local Government and E-Governance: From Administration to Citizen Participation?
Chapter 12
Kate Alport
This chapter examines the spread of Information and Communication Technologies (ICTs) in South Australia. It starts by assessing South Australia’s... Sample PDF
Engaging the Community Through E-Democracy in South Australia
Chapter 13
G. P. Sahu
The study seeks to highlight the key variables affecting usage of e-government by internal users of Indian Central Excise. An e-government... Sample PDF
Users' Acceptance of E-Government: A Study of Indian Central Excise
Chapter 14
Tagelsir Mohamed Gasmelseid
The recent economic, organizational and technological transformations are motivating developing countries to adopt electronic government... Sample PDF
A Multi-Agent Service Oriented Modeling of E-Government Initiatives
Chapter 15
Shahram Rahimi
The effectiveness of current search and retrieval systems is restricted as they do not use the semantics of the data but mainly utilize keywords.... Sample PDF
A Methodology for Ontological Mediation in Multi-Agent Systems
Chapter 16
Eugene Santos Jr., Eunice E. Santos, Hien Nguyen, Long Pan, John Korah
With the proliferation of the Internet and rapid development of information and communication infrastructure, E-governance has become a viable... Sample PDF
Analyst-Ready Large Scale Real Time Information Retrieval Tool for E-Governance
Chapter 17
Marco Carvalho
Data dissemination and information management technologies for tactical environments are quickly becoming major areas of research for both military... Sample PDF
In-Stream Data Processing for Tactical Environments
Chapter 18
Dilip Kumar Sharma, Gopalji Varshneya, Ashwani Kumar Upadhyay
This article analyzes the diffusion of a Web technology named AJAX in facilitating e-government architecture and enhancing its potential by... Sample PDF
AJAX in Development of Web-Based Architecture for Implementation of E-Governance
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