MLA
Yarimoglu, Emel Kursunluoglu. "Online Customer Experience." Marketing in the Cyber Era: Strategies and Emerging Trends, edited by Ali Ghorbani, IGI Global, 2014, pp. 129-141. https://doi.org/10.4018/978-1-4666-4864-7.ch009
APA
Yarimoglu, E. K. (2014). Online Customer Experience. In A. Ghorbani (Ed.), Marketing in the Cyber Era: Strategies and Emerging Trends (pp. 129-141). IGI Global. https://doi.org/10.4018/978-1-4666-4864-7.ch009
Chicago
Yarimoglu, Emel Kursunluoglu. "Online Customer Experience." In Marketing in the Cyber Era: Strategies and Emerging Trends, edited by Ali Ghorbani, 129-141. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4864-7.ch009
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