MLA
Zhou, Wei, et al. "An Overview of Business Process Management." Design, Performance, and Analysis of Innovative Information Retrieval, edited by Zhongyu (Joan) Lu, IGI Global, 2013, pp. 373-381. https://doi.org/10.4018/978-1-4666-1975-3.ch026
APA
Zhou, W., Zhou, Y., Yang, J., & Yao, S. (2013). An Overview of Business Process Management. In Z. Lu (Ed.), Design, Performance, and Analysis of Innovative Information Retrieval (pp. 373-381). IGI Global. https://doi.org/10.4018/978-1-4666-1975-3.ch026
Chicago
Zhou, Wei, et al. "An Overview of Business Process Management." In Design, Performance, and Analysis of Innovative Information Retrieval, edited by Zhongyu (Joan) Lu, 373-381. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-1975-3.ch026
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