Predictors of Internet Usage for Work Tasks

Abstract

Introducing and capitalizing on the Internet for business gain is engulfing modern day business thought. Yet little is available to guide the decisions of organizational leaders on issues around workforce usage. This chapter begins to close the gap by presenting the findings of a new empirical study, which specifically targets the factors associated with Internet usage for work tasks. A framework is presented to help organizations manage the usage of the Internet. It contains both person and situation factors which are associated with higher Internet usage. This work is based on the view that implementation of the Internet into the workplace is analogous to other forms of organizational change, in that people form a key success criteria.