MLA
Hall, Jon G., and Lucia Rapanotti. "Problem Frames for Sociotechnical Systems." Requirements Engineering for Sociotechnical Systems, edited by Jose Luis Mate and Andres Silva, IGI Global, 2005, pp. 318-339. https://doi.org/10.4018/978-1-59140-506-1.ch019
APA
Hall, J. G. & Rapanotti, L. (2005). Problem Frames for Sociotechnical Systems. In J. Mate & A. Silva (Eds.), Requirements Engineering for Sociotechnical Systems (pp. 318-339). IGI Global. https://doi.org/10.4018/978-1-59140-506-1.ch019
Chicago
Hall, Jon G., and Lucia Rapanotti. "Problem Frames for Sociotechnical Systems." In Requirements Engineering for Sociotechnical Systems, edited by Jose Luis Mate and Andres Silva, 318-339. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-506-1.ch019
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