Protecting Customer Provided Information

Protecting Customer Provided Information

Charles Rex IV (National Defense University, USA)
Copyright: © 2004 |Pages: 26
DOI: 10.4018/978-1-59140-247-3.ch002
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Abstract

Protecting customer provided information is crucial to the success of the organization. In order to maintain existing customers and attract new ones, firms must have a strategy to safeguard the information that the customers provide. The burden of responsibility is on the shoulders of the firm. The firm that demonstrates value to the customer and provides the most cost effective means of doing so will win in the competitive market.

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Table of Contents
Acknowledgments
Lawrence Oliva
Chapter 1
Executive Overview  (pages 1-12)
The convergence of many interdependent events, including the expansion of unprotected Internet connected applications, the global war on... Sample PDF
Executive Overview
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Chapter 2
Craig E. Kaucher
The latest year-end statistics from the highly regarded CERT Coordination Center (CERT-CC) at Carnegie Mellon University once again demonstrate that... Sample PDF
Aligning Assurance Requirements, Countermeasures, and Business
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Chapter 3
Charles Rex IV
Protecting customer provided information is crucial to the success of the organization. In order to maintain existing customers and attract new... Sample PDF
Protecting Customer Provided Information
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Chapter 4
Chrisan Herrod
This chapter describes why it is important for organizations to develop and implement an IT risk management function and use best practice risk... Sample PDF
Global IT Risk Management Strategies
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Chapter 5
Architecture Issues  (pages 96-106)
Lawrence M. Oliva
This chapter is focused on building the information architecture: what is important to consider, how to align the security, application and... Sample PDF
Architecture Issues
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Chapter 6
Clifton Poole
The proliferation of wireless local area networks in the enterprise and home domains has increased dramatically within the past several years as the... Sample PDF
Wireless Information Security
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Chapter 7
Reference Materials  (pages 144-165)
Lawrence Oliva
Reference Materials
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About the Authors