MLA
Minocha, Shailey. "Providing Value to Customers in E-Commerce Environments: The Customer's Perspective." Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, IGI Global, 2008, pp. 1358-1378. https://doi.org/10.4018/978-1-59904-943-4.ch110
APA
Minocha, S. (2008). Providing Value to Customers in E-Commerce Environments: The Customer's Perspective. In A. Becker (Ed.), Electronic Commerce: Concepts, Methodologies, Tools, and Applications (pp. 1358-1378). IGI Global. https://doi.org/10.4018/978-1-59904-943-4.ch110
Chicago
Minocha, Shailey. "Providing Value to Customers in E-Commerce Environments: The Customer's Perspective." In Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, 1358-1378. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-943-4.ch110
Export Reference