Reference Products and Services: Historical Overview and Paradigm ShiftJack O’Gorman (University of Dayton, USA)
Copyright © 2012. 10 pages.
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DOI: 10.4018/978-1-61350-308-9.ch001, ISBN13: 9781613503089, ISBN10: 1613503083, EISBN13: 9781613503096 Sample PDFCite Chapter
MLA
O’Gorman, Jack. "Reference Products and Services: Historical Overview and Paradigm Shift." E-Reference Context and Discoverability in Libraries: Issues and Concepts. IGI Global, 2012. 1-10. Web. 23 May. 2012. doi:10.4018/978-1-61350-308-9.ch001
APA
O’Gorman, J. (2012). Reference Products and Services: Historical Overview and Paradigm Shift. In S. Polanka (Ed.), E-Reference Context and Discoverability in Libraries: Issues and Concepts (pp. 1-10). Hershey, PA: Information Science Reference. doi:10.4018/978-1-61350-308-9.ch001
Chicago
O’Gorman, Jack. "Reference Products and Services: Historical Overview and Paradigm Shift." In E-Reference Context and Discoverability in Libraries: Issues and Concepts, ed. Sue Polanka, 1-10 (2012), accessed May 23, 2012. doi:10.4018/978-1-61350-308-9.ch001
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 Favorite | | TopAbstractThere is a paradigm shift in progress in reference collections affecting the content, format, and use of reference materials. This shift is a result of changing formats for reference products, and it presents challenges to traditional reference services. In order to better understand where reference collections are heading, we must take a look back to see how we got here. This chapter defines a reference paradigm, looks at the history of reference in libraries, and examines the shift from both a reference library product and reference service perspective. It also describes how major changes have impacted traditional reference titles and how libraries and users have adjusted to those changes. TopComplete Chapter List|
1.
| Reference Products and Services: Historical Overview and Paradigm Shift
(pages 1-10)
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2.
| The Impact of Electronic Reference Content and Discovery on Publishers
(pages 11-18)
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3.
| The Challenges of Discovering Online Research/Reference Content: An Introduction to the End User’s Perspective
(pages 19-33)
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4.
| An Overview of Trends in Undergraduate Research Practices
(pages 35-45)
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5.
| The Research Habits of Graduate Students and Faculty: Is There a Need for Reference Sources?
(pages 46-60)
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6.
| Hidden Greenlands: Learning, Libraries, and Literacy in the Information Age
(pages 61-73)
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7.
| Online Research without E-Reference: What is Missing from Digital Libraries?
(pages 74-82)
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8.
| Undergraduate Information Seeking Behavior, E-Reference and Information Literacy in the Social Sciences
(pages 83-88)
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9.
| Interactive Reference: Online Features to Enrich Content and Improve the User Experience
(pages 90-103)
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10.
| Theory and Practice: Designing for Effective Mobile Content (Service) Delivery
(pages 104-115)
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11.
| Medical E-Reference: A Benchmark for E-Reference Publishing in Other Disciplines
(pages 116-125)
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12.
| INFOhio Transforms Content Delivery for PreK-12 Students: From Physical Classrooms to Virtual SchoolRooms
(pages 126-135)
Theresa M. Fredericka (INFOhio- The Information Network for Ohio Schools, USA), Jennifer Schwelik (INFOhio- The Information Network for Ohio Schools, USA)
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13.
| Discovering Authoritative Reference Material: It’s all about “Location. Location. Location.”
(pages 137-147)
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14.
| Indexing Scholarly Reference: Helping Researchers do Less
(pages 148-163)
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15.
| Open Web Capture for Libraries: Reinventing Subject Encyclopedias for the Open Web
(pages 164-177)
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16.
| Acquiring, Promoting, and Using Mobile-Optimized Library Resources and Services
(pages 178-198)
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17.
| The Semantic Web: History, Applications and Future Possibilities
(pages 199-208)
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18.
| Hooligans in the Archives: Easing Restrictions and Partnering with the Users
(pages 209-218)
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19.
| E-Reference in Public Libraries: Phoenix Public Library Case Study, Our Website is Your 24/7 Reference Librarian
(pages 220-229)
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20.
| Changes in Customer Behavior: A Case Study in Reference Service at the Santa Monica Public Library
(pages 230-236)
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21.
| Embedded Librarianship: A High School Case Study
(pages 237-253)
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22.
| Making an Impact: Digital Resources for Teens
(pages 254-260)
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23.
| From ‘Gateway Site’ to Reference Content: The Role of Bibliographies in Research and a Case Study of Oxford Bibliographies Online
(pages 261-267)
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