MLA
Arbaugh, J. B., et al. "A Review of Research Methods in Online and Blended Business Education: 2000-2009." Student Satisfaction and Learning Outcomes in E-Learning: An Introduction to Empirical Research, edited by Sean B. Eom and J. B. Arbaugh, IGI Global, 2011, pp. 37-56. https://doi.org/10.4018/978-1-60960-615-2.ch003
APA
Arbaugh, J. B., Hwang, A., & Pollack, B. L. (2011). A Review of Research Methods in Online and Blended Business Education: 2000-2009. In S. Eom & J. Arbaugh (Eds.), Student Satisfaction and Learning Outcomes in E-Learning: An Introduction to Empirical Research (pp. 37-56). IGI Global. https://doi.org/10.4018/978-1-60960-615-2.ch003
Chicago
Arbaugh, J. B., Alvin Hwang, and Birgit Leisen Pollack. "A Review of Research Methods in Online and Blended Business Education: 2000-2009." In Student Satisfaction and Learning Outcomes in E-Learning: An Introduction to Empirical Research, edited by Sean B. Eom and J. B. Arbaugh, 37-56. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-615-2.ch003
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