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The Role of Teams in Business Process Change

Copyright © 2003. 18 pages.
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DOI: 10.4018/978-1-59140-036-3.ch015|
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Choudrie, Jyoti. "The Role of Teams in Business Process Change." Knowledge and Business Process Management. IGI Global, 2003. 259-276. Web. 9 Feb. 2016. doi:10.4018/978-1-59140-036-3.ch015


Choudrie, J. (2003). The Role of Teams in Business Process Change. In V. Hlupic (Ed.), Knowledge and Business Process Management (pp. 259-276). Hershey, PA: Idea Group Publishing. doi:10.4018/978-1-59140-036-3.ch015


Choudrie, Jyoti. "The Role of Teams in Business Process Change." In Knowledge and Business Process Management, ed. Vlatka Hlupic, 259-276 (2003), accessed February 09, 2016. doi:10.4018/978-1-59140-036-3.ch015

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The concept of reengineering teams is not new to business process change practice and research. However, frameworks that describe the organisational changes that have to be undertaken in order to establish reengineering teams, in particular, are novel. By having such a framework, practitioners and academics alike can determine beforehand what to expect before the actual team is formed. This in turn allows organisations to prevent disastrous consequences, something that can occur if information is not available. Additionally, the chapter describes the characteristics that surround the planning and design of reengineering teams. This can be used as a suggestion for organisations in order to decide if they do have the appropriate numbers of individuals within a team. From these explanations it can then be stated that this chapter can serve as a directive that organisations undertaking business process change in the future can use as guiding information.

Complete Chapter List

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Table of Contents
Vlatka Hlupic
Chapter 1
George M. Giaglis
Knowledge and Information Management (KIM) has existed as a separate field of scientific research for almost a decade. It is therefore surprising... Sample PDF
Directions and Trends in Knowledge Management Research: Results from an Empirical Analysis of European Projects
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Chapter 2
Vlatko Ceric
The dramatic development of information and communications technology, the increased speed of scientific and technological progress, and the... Sample PDF
Knowledge Economy: An Overview
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Chapter 3
Wendy L. Currie, Vlatka Hlupic
Although change management approaches have been widely discussed in the business and management literature for several decades, not many... Sample PDF
Simulation Modelling: The Link Between Change Management Approaches
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Chapter 4
Athanasia Pouloudi, Vlatka Hlupic, George Rzevski
E-commerce has become a key aspect of the global business environment, causing fundamental changes in markets and organisational structures. This... Sample PDF
Intelligent Agents for Knowledge Management in E-Commerce: Opportunities and Challenges
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Chapter 5
Petros A.M. Gelepithis, Nicole Parillon
Although the debate on the nature of ‘knowledge’ and ‘information’ is far from settled, it is now taken for granted throughout the academic world... Sample PDF
Knowledge Management: Analysis and Some Consequences
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Chapter 6
V. P. Kochikar, Kavi Mahesh, C. S. Mahind
This chapter presents the detailed architecture that Infosys has deployed for implementing KM internally, and the company’s experiences in using... Sample PDF
Knowledge Management in Action: The Experience of Infosys Technologies
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Chapter 7
Kostas Samiotis, Angeliki Poulymenakou
This chapter is concerned with issues of learning enactment within a single organisation. More particularly, we look into theory and we provide some... Sample PDF
The Learning Enactment of Process Knowledge: An Approach Anchored on Work Practices
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Chapter 8
John S. Edwards, John B. Kidd
A phenomenon common to almost all fields is that there is a gap between theory and practical implementation. However, this is a particular problem... Sample PDF
Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes
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Chapter 9
Dee Alwis, Vlatka Hlupic, George Rzevski
Organisational memory refers to the storage of a company’s collective expertise and experience that is cultivated through human and technological... Sample PDF
Designing Organisational Memory in Knowledge-Intensive Companies: A Case Study
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Chapter 10
Charles Dennis, David Marsland, Tony Cockett
Shopping centers are an important part of the UK economy and have been the subject of considerable research. Relying on complex interdependencies... Sample PDF
Opportunities for Data Mining and Customer Knowledge Management for Shopping Centres
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Chapter 11
Sajda Qureshi, Vlatka Hlupic, Gert-Jan de Vreede, Robert O. Briggs, Jay Nunamaker
The value of electronic collaboration has arisen as successful organisations recognize that they need to convert their intellectual resources into... Sample PDF
Managing Knowledge in a Collaborative Context: How May Intellectual Resources Be Harnessed Towards Joint Effect?
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Chapter 12
Nayna Patel, Vlatka Hlupic
One of the repercussions of the ever-rising popularity of knowledge management is a sudden increase in the number and range of knowledge management... Sample PDF
Technical Aspects of Knowledge Management: A Methodology for Commercial Knowledge Management Tool Selection
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Chapter 13
Wafi Al-Karaghouli, Sarmad Alshawi, Guy Fitzgerald
This chapter reflects on experiences when traditional IT approaches were used to design large IT systems and ended in failure (Etheridge, 2001). The... Sample PDF
A Framework for Managing Knowledge in Requirements Identification: Bridging the Knowledge Gap Between Business and System Developers
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Chapter 14
Manon Van Leeuwen
The world economy is in transition. It is moving from the industrial age to a new set of rules — that of the “Information Society” or knowledge... Sample PDF
The Impact of the Knowledge Economy on Leadership in Organisations
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Chapter 15
Jyoti Choudrie
The concept of reengineering teams is not new to business process change practice and research. However, frameworks that describe the organisational... Sample PDF
The Role of Teams in Business Process Change
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