MLA
Kitsios, Fotis C. "Service Innovation Management: New Service Development Strategies in the Telecommunication Industry Test Template for Data Mining Publications." Handbook of Research on Heterogeneous Next Generation Networking: Innovations and Platforms, edited by Stavros Kotsopoulos and Konstantinos Ioannou , IGI Global, 2009, pp. 445-459. https://doi.org/10.4018/978-1-60566-108-7.ch020
APA
Kitsios, F. C. (2009). Service Innovation Management: New Service Development Strategies in the Telecommunication Industry Test Template for Data Mining Publications. In S. Kotsopoulos & K. Ioannou (Eds.), Handbook of Research on Heterogeneous Next Generation Networking: Innovations and Platforms (pp. 445-459). IGI Global. https://doi.org/10.4018/978-1-60566-108-7.ch020
Chicago
Kitsios, Fotis C. "Service Innovation Management: New Service Development Strategies in the Telecommunication Industry Test Template for Data Mining Publications." In Handbook of Research on Heterogeneous Next Generation Networking: Innovations and Platforms, edited by Stavros Kotsopoulos and Konstantinos Ioannou , 445-459. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-108-7.ch020
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