Sociotechnical Systems and Knowledge Management
Brian Lehaney (Coventry University, UK), Steve Clarke (University of Hull, UK), Elayne Coakes (University of Westminster, UK) and Gillian Jack (University of Glamorgan, UK)
Copyright: © 2004
Sociotechnical thinking is a subset of social theory and philosophy. This way of thinking is particularly relevant in domains such as information management which are closely related to knowledge management. The wider social context is addressed in the following chapter. In this chapter we are going to look at the concepts underpinning sociotechnical thinking and how we can apply these ideas to knowledge management.