MLA
Seitz, Juergen. "Software Agents in E-Commerce Systems." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 2546-2550. https://doi.org/10.4018/978-1-59140-553-5.ch451
APA
Seitz, J. (2005). Software Agents in E-Commerce Systems. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 2546-2550). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch451
Chicago
Seitz, Juergen. "Software Agents in E-Commerce Systems." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 2546-2550. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch451
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