MLA
Toral-Cruz, Homero, et al. "A Solution for Evaluating the QoS of Voice over IP: Measurements, Analysis and Modeling." Advanced Communication Protocol Technologies: Solutions, Methods, and Applications, edited by Katalin Tarnay, et al., IGI Global, 2011, pp. 378-396. https://doi.org/10.4018/978-1-60960-732-6.ch017
APA
Toral-Cruz, H., Torres-Román, D., & Estrada-Vargas, L. (2011). A Solution for Evaluating the QoS of Voice over IP: Measurements, Analysis and Modeling. In K. Tarnay, G. Adamis, & T. Dulai (Eds.), Advanced Communication Protocol Technologies: Solutions, Methods, and Applications (pp. 378-396). IGI Global. https://doi.org/10.4018/978-1-60960-732-6.ch017
Chicago
Toral-Cruz, Homero, Deni Torres-Román, and Leopoldo Estrada-Vargas. "A Solution for Evaluating the QoS of Voice over IP: Measurements, Analysis and Modeling." In Advanced Communication Protocol Technologies: Solutions, Methods, and Applications, edited by Katalin Tarnay, Gusztáv Adamis, and Tibor Dulai, 378-396. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-732-6.ch017
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