Strategic Issues in Implementing Electronic-ID Services: Prescriptions for Managers

Abstract

During the past few years, e-security solutions (e.g., digital certificates, e-signatures, e-IDs) gained tremendous attention as they promised to plug security loopholes and create trusted electronic markets. Implementation of such critical, complex and costly security solutions demands thorough assessment at technical, as well as business levels. Based on the author’s experience at one of Scandinavia’s leading vendors of banking solutions and infrastructure, the paper develops basic concepts, discusses strategic (product, market and technical) concerns and, finally, summarizes the contemporary challenges facing the implementation of e-ID schemes.