MLA
Blind, Knut. "A Taxonomy of Service Standards and a Modification for E-Business." Information Communication Technology Standardization for E-Business Sectors: Integrating Supply and Demand Factors, edited by Kai Jakobs, IGI Global, 2009, pp. 24-30. https://doi.org/10.4018/978-1-60566-320-3.ch003
APA
Blind, K. (2009). A Taxonomy of Service Standards and a Modification for E-Business. In K. Jakobs (Ed.), Information Communication Technology Standardization for E-Business Sectors: Integrating Supply and Demand Factors (pp. 24-30). IGI Global. https://doi.org/10.4018/978-1-60566-320-3.ch003
Chicago
Blind, Knut. "A Taxonomy of Service Standards and a Modification for E-Business." In Information Communication Technology Standardization for E-Business Sectors: Integrating Supply and Demand Factors, edited by Kai Jakobs, 24-30. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-320-3.ch003
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