The Internet of Things in the Tourism Industry

The Internet of Things in the Tourism Industry

Azizul Hassan
DOI: 10.4018/978-1-6684-5523-4.ch009
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Abstract

The internet of things (IoT) is probably one of the most relevant concepts in the present tourism industry. This becomes widely popular in terms of ease of use and familiarity of the user. As predicted by relevant tourism industry experts, the IoT can influence the future tourism industry when users become more innovative and technology-centric. This chapter critically analyses the IoT artifacts in relation to their current position and future applications in the tourism industry. The research then addresses some relevant queries regarding the use of the IoT in tourism. The IoT is defined here in the tourism industry context followed by the feature analysis, application, issues, and challenges identification major issues and offers some suggestions as likely remedies to overcome or minimize the effects of the identified issues. This research presents data and information and on the basis of findings predicts that the future of the IoT in tourism is rather encouraging.
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What Is Internet Of Things?

In order to achieve the company's objectives, IoT technology uses smart devices. IoT is a network of physical devices and objects that are often related to both the Internet and each other (see Figure 1). This is a network that, as more devices come online, gets bigger and bigger every day. Thanks to sensors, they are linked, and they can gather and share information about how they are used and what is around them. IoT is expected to have a significant economic and social effect on a variety of different industries. Here, we discuss the effect of IoT on the industry and the travel market.

Figure 1.

IoT Architecture.

978-1-6684-5523-4.ch009.f01
Source: Quora, 2019.

Many scholars have attempted over the years to describe the phenomena of IoT by extending the meanings of “Internet” and “things”, defining their features, ways of communicating and interacting. Debates take place and even suggestions are made against the use of the terms the “Internet”, and the “things” as a consequence of involving human factor's. Thus, the term ‘‘Internet of people” is proposed.

Rob van Kranenburg (2011) explores and systematizes the concept's various definitions. One of such concepts is offered by the Casagras EU project, which explains in detail that IoT is a global network infrastructure, linking physical infrastructure, linking physical networks through the exploitation of data collection and communication technologies and virtual objects. This technology involves current and emerging innovations in the Internet and network. It will include the ability to recognize unique objects, sensors, and links as the basis for the creation of autonomous cooperative services with their applications. These can be defined by a high degree of autonomy. McEwen (2014) gives the following equation a rather simple definition: physical object + controller, sensor and actuators + Internet = Internet of things where actuators are the outputs of “things” in the world.

All these concepts indicate that internet access like building decent internet infrastructure, inexpensive Internet, cheap internet access, are some of the fundamentals that create IoT somewhere in all areas of our lives. Thanks to IPv6, connecting and growing IP address space. This enables all the “things” on the world to be linked and addressed (TechTarget, n.d.). IoT has many benefits, like any other immersive technology, which gives new possibilities and generates a range of possibilities for the company and consumer applications. There are still several threads and questions that need to be discussed in order to be solved.

IoT is physical items’ network, computers, cars, structures, and other objects embedded in electronics, sensors, software, and network assets that enables information to be gathered and shared by these objects. The processing of large quantities of data can be enabled by IoT. However, any attempt to grasp all that information needs investment in the most appropriate and right technology and workforce to reach an actionable conclusion. Future IoT innovations can galvanize the tourism industry. IoT architecture varies from solution to solution, depending on the type of solution the users wish to create. In addition to visitors, IoT as a technology for the tourism industry consists of four key components over which architecture is framed. These are Sensors; Devices; Gateway, and Cloud.

IoT can make an enormous impact on businesses, the automation processes with no human-to-computer interaction or human-to-human interaction. Also, the ability to provide forward-thinking interconnection and collaboration between systems, devices, and services is focused on the sheer volume of adoption, IoT is expected to galvanize the tourism business.

Key Terms in this Chapter

Leisure: Leisure is frequently characterized as a type of experience or as unstructured time.

Tourism: Tourism involves both leisure and business travel, as well as the philosophy and practise of travelling, the industry of attracting, hosting, and entertaining visitors, and the industry of running tours.

Internet of Things: Computer gadgets that are integrated into common things and are connected via the internet to exchange data.

Connection: A connection between two things or people where one is related to the other.

Travel: Peoples’ movement from one location to another, usually over a significant distance.

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