Usability Assessment in Mobile Computing and Commerce
Kuanchin Chen (Western Michigan University, USA), Hy Sockel (Youngstown State University, USA) and Louis K. Falk (Youngstown State University, USA)
Copyright: © 2005
Usability is an acknowledged important aspect of any system or product design. Researchers have found that a good interface design promotes higher mutuality (feeling similar and connected), which, in turn, leads to higher levels of involvement and a favorable impression of credibility.