Usability Data Quality

Usability Data Quality

David R. Danielson (Stanford University, USA)
Copyright: © 2006 |Pages: 7
DOI: 10.4018/978-1-59140-562-7.ch099
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A substantial portion of usability work involves the coordinated collection of data by a team of specialists with varied backgrounds, employing multiple collection methods, and observing users with a wide range of skills, work contexts, goals, and responsibilities. The desired result is an improved system design, and the means to that end are the successful detection of, and reaction to, real deficiencies in system usability that severely impact the quality of experience for a range of users. In the context of user-centered design processes, valid and reliable data from a representative user sample is simply not enough. High-quality usability data is not just representative of reality. It is useful. It is persuasive in the eyes of the right stakeholders. It results in verifiable improvements to the system for which it is intended to represent a deficiency. The data must be efficiently and effectively translated into development action items with appropriate priority levels, and it must result in effective work products downstream, leading to cost-effective design changes. The remainder of this article (a) briefly reviews basic usability data collection concepts, (b) examines the dimensions that make up high-quality usability data, and (c) suggests future trends in usability data quality research.

Complete Chapter List

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Editorial Advisory Board
Claude Ghaoui
Chapter 1
Lorenzo Magnani, Emanuele Bardone
According to Raskin (2000), the way we interact with a product, what we do, and how it responds are what define an interface. This is a good... Sample PDF
Abduction and Web Interface Design
Chapter 2
Elena Gaudisio, Miguel Montero
Nowadays, the use of computers and Internet in education is on the increase. Web-based educational systems (WES) are now widely used to both provide... Sample PDF
Adaptable and Adaptive Web-Based Educational Systems
Chapter 3
Olga Nabuco, Mauro F. Koyama, Edeneziano D. Pereira, Khalil Drira
Currently, organizations are under a regime of rapid economic, social, and technological change. Such a regime has been impelling organizations to... Sample PDF
Agent-Based System for Discovering and Building Collaborative Communities
Chapter 4
Leen-Kiat Soh
Traditionally, learning material is delivered in a textual format and on paper. For example, a learning module on a topic may include a description... Sample PDF
Agent-Supported Interface for Online Tutoring
Chapter 5
Chaomei Chen, Natasha Lobo
Estimated numbers of scientific journals in print each year are approximately close to 70,000-80,000 (Rowland, McKnight, & Meadows, 1995). Institute... Sample PDF
Analyzing and Visualizing the Dynamics of Scientific Frontiers and Knowledge Diffusion
Chapter 6
Art as Methodology  (pages 31-37)
Sarah Ketfley
HCI has grown up with the desktop; as the specialized tools used for serious scientific endeavor gave way first of all to common workplace and then... Sample PDF
Art as Methodology
Chapter 7
Claudia Roda, Julie Thomas
Much information science research has focused on the design of systems enabling users to access, communicate, and use information quickly and... Sample PDF
Attention Aware Systems
Chapter 8
José Creissac Campos, Michael D. Harrison
Building systems that are correct by design has always been a major challenge of software development. Typical software development approaches (and... Sample PDF
Automated Deduction and Usability Reasoning
Chapter 9
Thomas Mandl
Empirical methods in human-computer interaction (HCI) are very expensive, and the large number of information systems on the Internet requires great... Sample PDF
Automatic Evaluation of Interfaces on the Internet
Chapter 10
Huachun Tan, Yujin Zhang
Facial expression analysis is an active area in human-computer interaction. Many techniques of facial expression analysis have been proposed that... Sample PDF
Automatic Facial Expression Analysis
Chapter 11
Rocci Luppicini
Broadband commonly refers to Internet connection speeds greater than narrowband connection speed of 56kbs. Digital subscriber lines (DSL) and cable... Sample PDF
A Case Study on the Development of Broadband Technology in Canada
Chapter 12
Athanasis Karoulis, Stavros Demetriadis, Andreas Pombortsis
Interface evaluation of a software system is a procedure intended to identify and propose solutions for usability problems caused by the specific... Sample PDF
Cognitive Graphical Walkthrough Interface Evaluation
Chapter 13
Eshaa M. Alkhalifa
The rich contributions made in the field of human computer interaction (HCI) have played a pivotal role in shifting the attention of the industry to... Sample PDF
Cognitively Informed Multimedia Interface Design
Chapter 14
Simon Polovina, Will Pearson
Traditionally, programming code that is used to construct software user interfaces has been intertwined with the code used to construct the logic of... Sample PDF
Communication + Dynamic Interface = Better User Experience
Chapter 15
Shari Trewin, Simeon Keates
Computers can be a source of tremendous benefit for those with motor impairments. Enabling computer access empowers individuals, offering improved... Sample PDF
Computer Access for Motor-Impaired Users
Chapter 16
Sherman R. Alpert
A concept map (also known as a knowledge map) is a visual representation of knowledge of a domain. A concept map consists of nodes representing... Sample PDF
Computer-Based Concept Mapping
Chapter 17
Vladan Devedi
In computer-supported collaborative learning (CSCL), information and communication technologies are used to promote connections between one learner... Sample PDF
Computer-Supported Collaborative Learning
Chapter 18
Ritchie Macefield
The study of conceptual models is both a complex and an important field within the HCI domain. Many of its key principles resulted from research and... Sample PDF
Conceptual Models and Usability
Chapter 19
Zhigang Hua, Xing Xie, Hanqing Lu, Wei-Ying Ma
Through pervasive computing, users can access information and applications anytime, anywhere, using any device. But as mobile devices such as... Sample PDF
A Cooperative Framework for Information Browsing in Mobile Environment
Chapter 20
Thierry Villemur, Khalil Drira
Cooperation with computers, or Computer Supported Cooperative Work (CSCW), started in the 1990s with the growth of computers connected to faster... Sample PDF
CSCW Experience for Distributed System Engineering
Chapter 21
Kerstin Röse
Addressing intercultural considerations is increasingly important in the product development processes of globally active companies. Culture has a... Sample PDF
Cultural Diversity and Aspects of Human Machine Systems in Mainland China
Chapter 22
Leah P. Macfadyen
Computer-mediated communication between humans is becoming ubiquitous. Computers are increasingly connected via high-speed local and wide-area... Sample PDF
The Culture(s) of Cyberspace
Chapter 23
Design Frameworks  (pages 150-153)
John Knight, Marie Jefsioutine
Design frameworks are a phenomena appearing in the field of new media (e.g., Brook & Oliver, 2003; Fiore, 2003; Dix, Rodden, Davies, Trevor, Friday... Sample PDF
Design Frameworks
Chapter 24
Xavier Lacaze, Philippe Palanque, Eric Barboni, David Navarre
User-centred development (Norman & Draper, 1986; Vredenburg, Isensee, & Righi, 2001) processes advocate the use of participatory design activities... Sample PDF
Design Rationale for Increasing Profitability of Interactive Systems Development
Chapter 25
Bernard Mark Garrett
The original idea of a portable computer has been credited to Alan Kay of the Xerox Palo Alto Research Center, who suggested this idea in the 1970s... Sample PDF
The Development of the Personal Digital Assistant (PDA) Interface
Chapter 26
Shawren Singh, Paula Kotzé
There are various development methodologies that are used in developing ISs, some more conventional than others. On the conventional side, there are... Sample PDF
Development Methodologies and Users
Chapter 27
Michael Verhaart, Kinshuk
With the ubiquitous availability of the Internet, the possibility of creating a centralized repository of an individual’s knowledge has become... Sample PDF
A Dynamic Personal Portfolio Using Web Technologies
Chapter 28
John F. Clayton
The development of the Internet has a relatively brief and well-documented history (Cerf, 2001; Griffiths, 2001; Leiner et al., 2000; Tyson, 2002).... Sample PDF
Education, the Internet, and the World Wide Web
Chapter 29
Patricia A. Chalmers
Two decades ago, the U.S. Air Force asked human factors experts to compile a set of guidelines for command and control software because of software... Sample PDF
The Effect of Usability Guidelines on Web Site User Emotions
Chapter 30
Wolfgang Hürst
In this article, we discuss the concept of elastic interfaces, which was originally introduced by Masui, Kashiwagi, and Borden (1995) a decade ago... Sample PDF
Elastic Interfaces for Visual Data Browsing
Chapter 31
Engagability  (pages 196-198)
John Knight
Recent trends in HCI have sought to widen the range of use qualities beyond accessibility and usability. The impetus for this is fourfold. First... Sample PDF
Chapter 32
Ethics and HCI  (pages 199-204)
John Knight
The goal of HCI research and design has been to deliver universal usability. Universal usability is making interfaces to technology that everyone... Sample PDF
Ethics and HCI
Chapter 33
Jan Noyes
Technology with its continuing developments pervades the 21st century world. Consequently, HCI is becoming an everyday activity for an increasing... Sample PDF
Expectations and Their Forgotten Role in HCI
Chapter 34
Alex Poole, Linden J. Ball
Eye tracking is a technique whereby an individual’s eye movements are measured so that the researcher knows both where a person is looking at any... Sample PDF
Eye Tracking in HCI and Usability Research
Chapter 35
Ebba Thóra Hvannberg, Sigrún Gunnarsdóttir, Gyda Atladóttir
The aim of this article is to describe a method that helps analysts to translate qualitative data gathered in the field, collected for the purpose... Sample PDF
From User Inquiries to Specification
Chapter 36
Zhe Xu, David John, Anthony C. Boucouvalas
As the popularity of the Internet has expanded, an increasing number of people spend time online. More than ever, individuals spend time online... Sample PDF
Fuzzy Logic Usage in Emotion Communication of Human Machine Interaction
Chapter 37
Balqies Sadoun
The rapid progress in information technology (IT) has moved computing and the Internet to the mainstream. Today’s personal laptop computer has... Sample PDF
GIS Applications to City Planning Engineering
Chapter 38
Nedal Al-Hanbali, Balqies Sadoun
Decision making in planning should consider state-of-the-art techniques in order to minimize the risk and time involved. Proper planning in... Sample PDF
A GIS-Based Interactive Database System for Planning Purposes
Chapter 39
Kerstin Röse
Globalization is a trend in the new industrial era. Global economy has seen a huge amount of product and technology exchanges all over the world.... Sample PDF
Globalization, Culture, and Usability
Chapter 40
Umer Farooq, Peter G. Fairweather, Mark K. Singley
Computer-Supported Cooperative Work (CSCW) is largely an applied discipline, technologically supporting multiple individuals, their group processes... Sample PDF
Grounding CSCW in Social Psychology
Chapter 41
HCI in South Africa  (pages 261-265)
Shawren Singh
South Africa is a multi-lingual country with a population of about 40.5 million people. South Africa has more official languages at a national level... Sample PDF
HCI in South Africa
Chapter 42
Marc Hassenzahl
Human-computer interaction (HCI) can be defined as a discipline, which is concerned with the design, evaluation and implementation of interactive... Sample PDF
Hedonic, Emotional, and Experiential Perspectives on Product Quality
Chapter 43
Chaomei Chen, Kaushal Toprani, Natasha Lobo
Trend detection has been studied by researchers in many fields, such as statistics, economy, finance, information science, and computer science... Sample PDF
Human Factors in the Development of Trend Detection and Tracking Techniques
Chapter 44
Javier Andrade, Juan Ares, Rafael García, Santiago Rodríguez, Andrés Silva
Conceptual modeling appears to be the heart of good software development (Jackson, 2000). The creation of a conceptual model helps to understand the... Sample PDF
Human-Centered Conceptualization and Natural Language
Chapter 45
Kai Richter, Volker Roth
Historically, computer security has its roots in the military domain with its hierarchical structures and clear and normative rules that are... Sample PDF
Human-Computer Interaction and Security
Chapter 46
Abhishek, Anupam Basu
A significant fraction of our society suffers from different types of physical and cognitive challenges. The seriousness of the problem can be... Sample PDF
Iconic Interfaces for Assistive Communication
Chapter 47
Lynne Hall, Sarah Woods
Empathy has been defined as, “An observer reacting emotionally because he perceives that another is experiencing or about to experience an emotion”... Sample PDF
The Importance of Similarity in Empathic Interaction
Chapter 48
Hassan Qudrat-Ullah
CSBILEs allow the compression of time and space and provide an opportunity for practicing managerial decision making in a non-threatening way... Sample PDF
Improving Dynamic Decision Making through HCI Principles
Chapter 49
Simeon Keates, Shari Trewin, Jessica Paradise Elliott
For people with motor impairments, access to, and independent control of, a computer can be an important part of everyday life. However, in order to... Sample PDF
Including Users with Motor Impairments in Design
Chapter 50
Zhe Xu, David John, Anthony C. Boucouvalas
The soul is divided into an immortal part, located in the head, and a mortal part, distributed over the body. Philosophical and intellectual loves... Sample PDF
The Influence of Expressive Images for Computer Interaction
Chapter 51
Philip Duchastel
HCI might well be poised to break out of its mould, as defined by its first half-century history, and to redefine itself in another mould that is at... Sample PDF
Information Interaction Beyond HCI
Chapter 52
Michael J. Albers
Currently, most of the Web is designed from the viewpoint of helping people who know what they want but need help accomplishing it. User goals may... Sample PDF
Information Rich Systems and User's Goals and Information Needs
Chapter 53
Information Space  (pages 344-347)
David Benyon
Human-Computer Interaction (HCI) in the 21st century needs to look very different from its 20th-century origins. Computers are becoming ubiquitous;... Sample PDF
Information Space
Chapter 54
Leen-Kiat Soh, Hong Jiang
A computer-aided education environment not only extends education opportunities beyond the traditional classroom, but it also provides opportunities... Sample PDF
Intelligent Multi-Agent Cooperative Learning System
Chapter 55
Wolfgang Hürst, Tbias Lauer
Time stretching, sometimes also referred to as time scaling, is a term describing techniques for replaying speech signals faster (i.e., time... Sample PDF
Interactive Speech Skimming via Time-Stretched Audio Replay
Chapter 56
Nigel Bevan
The last 20 years have seen the development of a wide range of standards related to HCI (human-computer interaction). The initial work was by the... Sample PDF
International Standards for HCI
Chapter 57
Leah P. Macfadyen
As individuals launch themselves into cyberspace via networked technologies, they must navigate more than just the human-computer interface. The... Sample PDF
Internet-Mediated Communication at the Cultural Interface
Chapter 58
Javier Andrade, Juan Ares, Rafael García, Santiago Rodríguez, María Seoane, Sonia Suárez
The goal of educational methods is to allow the pupil the acquisition of knowledge. Even so, the way in which this aim is pursued originates four... Sample PDF
Knowledge Management as an E-Learning Tool
Chapter 59
Pedram Sadeghian, Mehmed Kantardzic, Sherif Rashad
Virtual environments provide a computer-synthesized world in which users can interact with objects, perform various activities, and navigate the... Sample PDF
Knowledgeable Navigation in Virtual Environments
Chapter 60
Leah P. Macfadyen, Sabine Doff
Amid the many published pages of excited hyperbole regarding the potential of the Internet for human communications, one salient feature of current... Sample PDF
The Language of Cyberspace
Chapter 61
Bernard Mark Garrett
The School of Nursing at the University of British Columbia has more than 300 nursing students engaged in supervised clinical practice in hospital... Sample PDF
Mobile Clinical Learning Tools Using Networked Personal Digital Assistants (PDAs)
Chapter 62
Moral Mediators in HCI  (pages 404-413)
Lorenzo Magnani, Emanuele Bardone, Michele Bocchiola
Our contention is that interactions between humans and computers have a moral dimension. That is to say, a computer cannot be taken as a neutral... Sample PDF
Moral Mediators in HCI
Chapter 63
G. Chroust
Information systems are designed for the people, by the people. The design of software systems with the help of software systems is another aspect... Sample PDF
Motivation in Component-Based Software Development
Chapter 64
Xavier Ferre, Natalia Juristo, Ana M. Moreno
Usability has become a critical quality factor in software systems, and it has been receiving increasing attention over the last few years in the SE... Sample PDF
Obstacles for the Integration of HCI Practices into Software Engineering Development Processes
Chapter 65
On Not Designing Tools  (pages 429-434)
Sarah Kettley
The reader is no doubt well aware of HCI’s emphasis on the analysis of systems in which the computer plays the role of tool. The field encompasses... Sample PDF
On Not Designing Tools
Chapter 66
Online Learning  (pages 435-440)
John F. Clayton
By looking closely at the term online learning, we could arrive at a simple definition, which could be the use by students of connected (online)... Sample PDF
Online Learning
Chapter 67
Maria Alexandra Rentroia-Bonito, Joaquim A. Jorge, Claude Ghaoui
Technology-based education is taken as an effective tool to support structured learning content dissemination within pre-defined learning... Sample PDF
An Overview of an Evaluation Framework for E-Learning
Chapter 68
Marie-Luce Bourguet
Desktop multimedia (multimedia personal computers) dates from the early 1970s. At that time, the enabling force behind multimedia was the emergence... Sample PDF
An Overview of Multimodal Interaction Techniques and Applications
Chapter 69
Shirley Ann Becker
Telemedicine is broadly defined as the use of information and communications technology to provide medical information and services (Perednia &... Sample PDF
PDA Usability for Telemedicine Support
Chapter 70
Khaireel A. Mohamed, Thomas Ottman
Through a transducer device and the movements effected from a digital pen, we have a pen-based interface that captures digital ink. This information... Sample PDF
Pen-Based Digital Screen Interaction
Chapter 71
Leah P. Macfadyen
Before you read on make sure you have a photo…I will not answer to anyone I cannot imagine physically. Thanks. (Message posted to an online... Sample PDF
The Prospects for Identity and Community in Cyberspace
Chapter 72
John Kontos, Ioanna Malagardi
Question Answering (QA) is one of the branches of Artificial Intelligence (AI) that involves the processing of human language by computer. QA... Sample PDF
Question Answering from Procedural Semantics to Model Discovery
Chapter 73
A. B. Gil, F. J. Garcia
Electronic commerce (EC) is, at first sight, an electronic means to exchange large amounts of product information between users and sites. This... Sample PDF
Recommender Systems in E-Commerce
Chapter 74
William A. Janvier, Claude Ghaoui
HCI-related subjects need to be considered to make e-learning more effective; examples of such subjects are: psychology, sociology, cognitive... Sample PDF
Replicating Human Interaction to Support E-Learning
Chapter 75
F. J. García, A. J. Berlanga, J. García
The introduction of computers is recreating a new criterion of differentiation between those who become integrated as a matter of course in the... Sample PDF
A Semantic Learning Objects Authoring Tool
Chapter 76
Sense of Presence  (pages 511-517)
Corina Sas
Sense of presence is one of the most interesting phenomena that enriches users’ experiences of interacting with any type of system. It allows users... Sample PDF
Sense of Presence
Chapter 77
Site Maps for Hypertext  (pages 518-522)
A. M. Shapiro
Hypertexts are electronic presentations of information comprised of any number of documents connected by electronic links that allow users to move... Sample PDF
Site Maps for Hypertext
Chapter 78
Zhe Xu, David John, Anthony C. Boucouvalas
Designing an attractive user interface for Internet communication is the objective of every software developer. However, it is not an easy task as... Sample PDF
Social Factors and Interface Design Guidelines
Chapter 79
Social-Technical Systems  (pages 533-541)
Brian Whitworth
Computer systems have long been seen as more than just mechanical systems (Boulding, 1956). They seem to be systems in a general sense (Churchman... Sample PDF
Social-Technical Systems
Chapter 80
Mike Sharples
Socio-cognitive engineering is a framework for the systematic design of socio-technical systems (people and their interaction with technology)... Sample PDF
Socio-Cognitive Engineering
Chapter 81
Shawren Singh, Alan Dix
As computer technology continues to leapfrog forward, CBISs are changing rapidly. These changes are having an enormous impact on the capabilities of... Sample PDF
Software Engineering and HCI
Chapter 82
Spam  (pages 553-558)
Sarah Freitas, Mark Levene
With the advent of the electronic mail system in the 1970s, a new opportunity for direct marketing using unsolicited electronic mail became... Sample PDF
Chapter 83
Brian Whitworth
Spam, undesired and usually unsolicited e-mail, has been a growing problem for some time. A 2003 Sunbelt Software poll found spam (or junk mail) has... Sample PDF
Spam as a Symptom of Electronic Communication Technologies that Ignore Social Requirements
Chapter 84
Lu Xiao, Gregorio Convertino, Eileen Trauth, John M. Carroll, Mary Beth Rosson
Information Technology (IT) has a significant impact on our lives beyond mere information access and distribution. IT shapes access to services... Sample PDF
Supporting Culture in Computer-Supported Cooperative Work
Chapter 85
Patricia M. Boechler
Computers have become commonplace tools in educational environments and are used to provide both basic and supplemental instruction to students on a... Sample PDF
Supporting Navigation and Learning in Educational Hypermedia
Chapter 86
Dan Diaper
The history of task analysis is nearly a century old, with its roots in the work of Gilbreth (1911) and Taylor (1912). Taylor’s scientific... Sample PDF
Task Analysis at the Heart of Human-Computer Interaction
Chapter 87
Kazuhisa Seta
In ontological engineering research field, the concept of “task ontology” is well-known as a useful technology to systemize and accumulate the... Sample PDF
Task Ontology-Based Human-Computer Interaction
Chapter 88
M. W.M. Jaspers
Daily use of computer systems often has been hampered by poorly designed user interfaces. Since the functionality of a computer system is made... Sample PDF
The Think Aloud Method and User Interface Design
Chapter 89
Rémi Bastide, David Navarre, Philippe Palanque
The complete specification of interactive applications is now increasingly considered a requirement in the field of software for safety-critical... Sample PDF
Tool Support for Interactive Prototyping of Safety-Critical Interactive Applications
Chapter 90
Anthony Faiola
With the increasing demand for global communication between countries, it is imperative that we understand the importance of national culture in... Sample PDF
Toward an HCI Theory of Cultural Cognition
Chapter 91
Robert S. Owen
There are different ways in which we have used the concept of attention with regard to human information processing and behavior (cf Kahneman... Sample PDF
Tracking Attention through Browser Mouse Tracking
Chapter 92
Mary Henley, Jan Noyes
Human interactions with computers are often via menus, and “in order to make information retrieval more efficient, it is necessary that indexes... Sample PDF
Traditional vs. Pull-Down Menus
Chapter 93
Pradeep Henry
Many business and IT executives today think that usability is an important aspect of software applications that are used in enterprises (Orenstein... Sample PDF
Turning the Usability Fraternity into a Thriving Industry
Chapter 94
Antti Oulasvirta, Antti Salovaara
Mark Weiser (1991) envisioned in the beginning of the 1990s that ubiquitous computing, intelligent small-scale technology embedded in the physical... Sample PDF
Ubiquitous Computing and the Concept of Context
Chapter 95
Anxo Cereijo Roibás
Let’s remember the first films that started to show the broad public futuristic communication scenarios, where users were able to exchange almost... Sample PDF
Ubiquitous Internet Environments
Chapter 96
Alan Woolrych, Mark Hindmarch
Usability inspection method (UIM) is the term used for a variety of analytical methods designed to “find” usability problems in an interface design.... Sample PDF
Understanding and Improving Usability Inspection Methods
Chapter 97
Patricia M. Boechler
Cognitive load theory (CLT) is currently the most prominent cognitive theory pertaining to instructional design and is referred to in numerous... Sample PDF
Understanding Cognitive Processes in Educational Hypermedia
Chapter 98
Usability Barriers  (pages 652-660)
David R. Danielson
Numerous technical, cognitive, social, and organizational constraints and biases can reduce the quality of usability data, preventing optimal... Sample PDF
Usability Barriers
Chapter 99
Usability Data Quality  (pages 661-667)
David R. Danielson
A substantial portion of usability work involves the coordinated collection of data by a team of specialists with varied backgrounds, employing... Sample PDF
Usability Data Quality
Chapter 100
Georgios S. Christou
The term affordance was coined by Gibson (1977, 1979) to define properties of objects that allow an actor to act upon them. Norman (1988) expanded... Sample PDF
The Use and Evolution of Affordance in HCI
Chapter 101
Robert S. Owen
The notion that the human information processing system has a limit in resource capacity has been used for over 100 years as the basis for the... Sample PDF
Use of the Secondary Task Technique for Tracking User Attention
Chapter 102
Jonna Häkkilä, Jenine Beekhuyzen
Information technology (IT), computer science, and other related disciplines have become significant both in society and within the field of... Sample PDF
Using Mobile Communication Technology in Student Mentoring
Chapter 103
Julie Thomas, Claudia Roda
As Kress and Van Leeuwen (2001) state, there is no communication without interaction. Broadly, levels of “interactivity” can be recognized as... Sample PDF
Various Views on Digital Interactivity
Chapter 104
Barry Ip, Gabriel Jacobs
Over the last three decades and, above all, during the last few years, advances in areas that have been crucial for the success of the now... Sample PDF
Visual and Physical Interfaces for Computer and Video Games
Chapter 105
Anxo Cereijo Roibás
European users have eagerly adopted novel forms of digital media and related information and communications technologies (Stanton, 2001), making... Sample PDF
WAP Applications in Ubiquitous Scenarios of Work
Chapter 106
Sara Freitas, Mark Levene
Information and Communication Technologies, known as ICT, have undergone dramatic changes in the last 25 years. The 1980s was the decade of the... Sample PDF
Wearable and Mobile Devices
Chapter 107
Web Credibility  (pages 713-721)
David R. Danielson
Credibility evaluation processes on the World Wide Web are subject to a number of unique selective pressures. The Web’s potential for supplying... Sample PDF
Web Credibility
Chapter 108
Thorsten Blecker, Günter Graf
The quality of HMI in automation is an important issue in manufacturing. This special form of interaction occurs when the combination of human... Sample PDF
Web-Based Human Machine Interaction in Manufacturing
Chapter 109
George D. Magoulas
Information and communication technologies have played a fundamental role in teaching and learning for many years. Technologies, such as radio and... Sample PDF
Web-Based Instructional Systems
About the Editor
Index of Key Terms