Usability Engineering and E-Health

Usability Engineering and E-Health

David Haniff (Pervasive Technology Lab (CIC), UK)
DOI: 10.4018/978-1-60960-177-5.ch003
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The chapter presents case studies of e-health applications that the author has been involved in such as a paramedic application that presented treatment information to the paramedic. Furthermore, a review of e-health applications to help people with medical issues and in particular people with mental health problems is discussed. In addition, various tools to use in the development of e-health systems such learning models, focus groups and the Technology Acceptance Model (TAM) are presented. Finally a methodology that combines technological consideration as well as human factors issues is proposed.
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The ISO standard (9241-11) for the usability of system state the development of a system is regarded “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” In order to achieve the target of providing a system that help the user to achieve their goals a user-centred approach to the design of e-health systems needs to take place. As suggested by Haniff et al (2004) various user groups have different needs and psychological traits, for example, Everett (1995) has suggested the elderly are late adopters of new technology. Rogers has also suggested that social aspects also have an influence on the adoption of new technology such as e-health systems, for example, a person in authority within a group using a new technology will influence other people in the group. Davis (1989) has developed a model on what influences people’s decision to accept a technology (Technology Acceptance Model) which incorporates issues such the user’s perception of the technologies ease of use and usefulness for the task that they are doing. Usability Engineering is therefore crucial producing useful e-health technologies.

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Table of Contents
Martina Ziefle, Carsten Röcker
Martina Ziefle, Carsten Röcker
Chapter 1
Tracy L. Mitzner, Katinka Dijkstra
Health care related technology, or E-health, has the potential to lessen the impact of the growing aging population on the health care system, at... Sample PDF
E-Health for Older Adults: Assessing and Evaluating User Centered Design with Subjective Methods
Chapter 2
Beatrice Podtschaske, Maria Stahl, Wolfgang Friesdorf
The importance of technology for the medical sector is steadily growing. Potentials for rationalization that can help to overcome the problems of an... Sample PDF
Medico Ergonomics: A Human Centered Approach for Developing Smart Health Care Applications
Chapter 3
David Haniff
The chapter presents case studies of e-health applications that the author has been involved in such as a paramedic application that presented... Sample PDF
Usability Engineering and E-Health
Chapter 4
Kei Hoshi
The aim of this chapter is to propose a new way to meaningfully bridge the dichotomy between technological and human concerns in the context of... Sample PDF
Reframing Dichotomies: Human Experiential Design of Healthcare Technologies
Chapter 5
Wiktoria Wilkowska, Martina Ziefle
Facing the growing aging population in many countries of the world, healthcare-related technologies become increasingly important, representing a... Sample PDF
User Diversity as a Challenge for the Integration of Medical Technology into Future Smart Home Environments
Chapter 6
Kristin Paetzold
Elderly people are restricted in their efficiency due to the aging process. Technical systems provide a considerable potential to support the... Sample PDF
An Approach to Adapt the Product Functionality to the Abilities of Seniors
Chapter 7
Hartmut Remmers, Manfred Hülsken-Giesler
The innovative impact of advancing e-Health technologies is more frequently being discussed in nursing science. Nurses play an important role in... Sample PDF
e-Health Technologies in Home Care Nursing: Recent Survey Results and Subsequent Ethical Issues
Chapter 8
Jan Rennies, Stefan Goetze, Jens-E. Appell
The importance of personalized and adaptable user-interfaces has been extensively discussed (European Ambient Assisted Living Innovation Alliance... Sample PDF
Personalized Acoustic Interfaces for Human-Computer Interaction
Chapter 9
Thomas D. Parsons, Christopher G. Courtney
The use of neuropsychological and psychophysiological measures in studies of patients immersed in high-fidelity virtual environments offers the... Sample PDF
Neurocognitive and Psychophysiological Interfaces for Adaptive Virtual Environments
Chapter 10
A. Janß, W. Lauer, F. Chuembou Pekam, K. Radermacher
Studies concerning critical incidents with technical equipment in the medical/clinical context have found out, that in most of the cases... Sample PDF
Using New Model-Based Techniques for the User Interface Design of Medical Devices and Systems
Chapter 11
Maria Jansson, Christina Mörtberg
The area of homecare is not normally associated with the use of Information and Communication Technology (ICT). Today ICT and mobile ICT are being... Sample PDF
A Cup of Coffee: Users’ Needs and Experiences of ICT in Homecare
Chapter 12
Richard Pak, Nicole Fink, Margaux Price, Dina Battisto
The delivery and consumption of health care services and information is in rapid change due to the introduction of technology, socio-political... Sample PDF
Two Case Studies in Human Factors in Healthcare: The Nurse and Older Patient
Chapter 13
Charlotte Tang, Sheelagh Carpendale
This chapter presents issues that may arise in human-centered research in health care environments. The authors first discuss why human-centered... Sample PDF
Human-Centered Design for Health Information Technology: A Qualitative Approach
Chapter 14
Anders Bruun, Jan Stage
Home healthcare applications have the potential to reduce healthcare costs and improve the quality of life for elderly people who prefer to stay in... Sample PDF
Evaluating the Usability of Home Healthcare Applications
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