E-learning is developing rapidly worldwide. The volume of the information that e-learning systems render grows, too. Nowadays, the critical issue is to acquire more knowledge using less time and effort. Contemporary e-learning systems, although they embody up-to-date technology, artificial-intelligence techniques, and pedagogical methods, address too flat a spectrum of users. The user agents deal with this weakness. E-learning has the potential to transform learning for healthcare and social care, supporting the aims of the National Health System Plan and raising standards of care for patients and service users across healthcare and social care. The solution proposed is based upon the user-agent architecture and confronts the individual issues of the health and social sector.