Virtual Government: Online-Services within the Public Sector

Virtual Government: Online-Services within the Public Sector

Birgit J. Oberer (University of Klagenfurt, Austria)
Copyright: © 2003 |Pages: 16
DOI: 10.4018/978-1-93177-753-7.ch033
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In this chapter, an overview of electronic government is given. Online electronic services, like inquiry possibilities that are made available to its interaction partners (citizens and businesses) by administration authorities, are one proof of changes in the public sector because of modern information and communication technologies. Electronic government includes all governmental measures at the levels (union, states, and local governments) for qualitative improvements in citizen’s different spheres of life and for optimization of business processes within the administration. It can cause an improvement of the relationship between administration, citizens, and businesses. The author gives an overview about selected current international electronic government incentives, introduces analysis methods for these governmental strategies, and shows developed guidelines for implementing electronic government.

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Table of Contents
Tanya McGill
Chapter 1
David A. Banks
This chapter examines some of the issues that are driving the development of a master’s course designated as “Information Systems Development... Sample PDF
Belief, Inquiry, Argument and Reflection as Significant Issues in Learning about Information Systems Development Methodologies
Chapter 2
Morgan M. Jennings, Charles H. Mawhinney, Janos Fustos
In this chapter, we report the results of a study comparing current student’s perceptions of computer information systems with student’s perceptions... Sample PDF
Making the Case for Case-Based Learning in Computer Information Systems
Chapter 3
Tanya McGill
This chapter reports on an approach to getting information systems research students started. The approach involves beginning research students... Sample PDF
Introducing Information Systems Students to Research with a Structured Group Project
Chapter 4
Wendy Lucas
The object-oriented programming paradigm has gained popularity in industry and academia, and Java is becoming the language of choice. Yet, it can be... Sample PDF
Making Way for Java in an Information Technology Masters Program
Chapter 5
Henry H. Emurian, Jingli Wang, Ashely G. Durham
This chapter presents a teaching methodology, programmed instruction, that provides a series of interactive and cumulative learning experiences that... Sample PDF
Analysis of Learner Performance on a Tutoring System for Java
Chapter 6
Aybüke Aurum, Meliha Handzic, Adrian Gardiner
This chapter examines the potential of the application of an individual creativity-enhancing technique (called SoloBrainstorming, or SBS) to improve... Sample PDF
Supporting Creativity in Software Development: An Application in IT Education
Chapter 7
Ludwig Slusky, Parviz Partow-Navid
This chapter introduces the development of a Unix Lab at the Department of Information Systems at California State University, Los Angeles. It also... Sample PDF
Training in Remote Database Server Administration
Chapter 8
Kam Hou Vat
This chapter describes the initiative to incorporate the practice of quality software education (QSE) into our undergraduate curriculum concerning... Sample PDF
Conceiving Architectural Aspects for Quality Software Education through the Constructivist Perspective
Chapter 9
The TCP/IP Game  (pages 117-124)
Norman Pendegraft
This chapter describes a simulation game used to help students understand the operation of TCP/IP. In the game, students play various layers of... Sample PDF
The TCP/IP Game
Chapter 10
Gayla Jo Slauson, Chad Grabow
This chapter combines the concepts of leadership through “framing,” as discussed in books such as “The Art of Framing,” published in 1996 and... Sample PDF
Framing Leadership Issues for System Developers
Chapter 11
Georg Disterer
Many elderly people (age of 60+) are keen on getting familiar with the Internet. At the same time, end-user training gets more and more important... Sample PDF
S3: Senior Surf School - A Special Graduate Information Systems Course
Chapter 12
Tanya McGill, Michael Dixon
The information technology industry is subject to rapid change. There have been concerns expressed in the literature about the ability of... Sample PDF
How Do IT Students Stay Up to Date with Employers' Skill Requirements
Chapter 13
Rodney Turner, Glenn Lowry
This chapter reports some further findings of an ongoing investigation into conceptual, academic, and “soft” skills that IS/IT practitioners regard... Sample PDF
Education for a Technology-Based Profession: Softening the Information Systems Curriculum
Chapter 14
Erick D. Slazinski, Susan K. Lisack
With a projected 2.26 million additional jobs to fill in various computer fields by the year 2010, there are and will continue to be ample job... Sample PDF
Tracking through Information Technology Education
Chapter 15
Anthony D. Stiller
This chapter is designed to assist undergraduate program developers in designing and developing courses that will better prepare graduates to have a... Sample PDF
Designing e-Business and e-Commerce Courses to Meet Industry Needs
Chapter 16
Sharon W. Tabor
While hiring companies consistently emphasize the importance of communication and team skills for new IT graduates, students consistently emphasize... Sample PDF
Adding Reality to Team Projects: E-Business Consulting for Small Business Entities
Chapter 17
Steve Benson
My interest in producing this chapter arises from the fact that I am mildly afflicted with Asperger’s syndrome and have some medium-term memory... Sample PDF
Metacognition in Information Systems Education
Chapter 18
Linda Lynam
Approximately 1,100 students in a general education computer course at a Midwestern state university with a technology focus were required to... Sample PDF
Required Software Proficiency in General Education and Business Courses
Chapter 19
David D. Carbonara
In this chapter, the literacy issues of a preservice leading teacher education program are discussed. The leading teacher program is constructed on... Sample PDF
Technology Literacy Issues for Freshmen Education Majors in a Leading Teacher Program
Chapter 20
George Easton, Annette Easton
The ubiquity of the Internet in our daily lives and the pervasiveness of computer technology in K–12 education today suggest that incoming college... Sample PDF
Assessing Computer Literacy: A Comparison of Self-Assessment and Actual Skills
Chapter 21
Kuan C. Chen
In this chapter, the guiding principles of the modularization content arrangement that some instructors use is offered. Eight planning steps in... Sample PDF
Using Modularization Approach to Design Instructional Systems for Computer Literacy Courses
Chapter 22
Pamela Lipe Revercomb, Ruth V. Small
In this chapter, the collaborative design, development, implementation, and evaluation of a new interdisciplinary course being offered by Syracuse... Sample PDF
Information Technologies in Educational Organizations: An Innovative Collaborative Course Development, Delivery and Evaluation
Chapter 23
Ann Monday, Sandra Barker
For some time, universities have endeavored to address the shortfall in skill requirements that have been identified by prospective employers of... Sample PDF
Developing Graduate Qualities
Chapter 24
Dimitar Christozov
In this chapter, the use of real live cases, based on students’ experience, in training for the Information Resources Management (IRM) course is... Sample PDF
Real Live Cases in Training Management of Information Resources During the Transition to Market Economy
Chapter 25
Sandra Barker
In this chapter, the introduction of “real-life” scenarios to undergraduate business students to enhance their understanding of end-user development... Sample PDF
Business Students as End-User Developers: Simulating "Real Life" Situations through Case Study Approach
Chapter 26
Rumel V. Atienza
Since its inception at the close of the past millennium, e-business has rapidly and continuously changed the conduct of business. However, the... Sample PDF
E-Business Education for Everyone: Developing and Implementing Breakthrough Strategies (Or How Can IT Practitioners and Educators Make Computer Morons Surf and Steer on E-Business Space)
Chapter 27
Maurice W. Green
Managerial responsibilities for information technology (IT) have, increasingly, been consolidated in the person of the “chief information officer”... Sample PDF
Information Management in Public Sector Agencies: A Context-Sensitive Conceptual Framework of CIO Competence
Chapter 28
Judith C. Simon, Lloyd D. Brooks, Ronald B. Wilkes
The recent proliferation of availability of online courses and programs has caused some concerns related to ensuring that the time and cost... Sample PDF
Empirical Study of Students' Perceptions of Online Courses
Chapter 29
Wal Taylor, John Dekkers, Stewart Marshall
In this chapter, a philosophical framework used in the development of an online course is provided. This philosophical framework is largely based on... Sample PDF
Community Informatics - Enabling Emancipatory Learning
Chapter 30
Julie Mackey, Annette Mills
Information and communication technology (ICT) has the potential to revolutionize teaching and learning as well as school administration, yet little... Sample PDF
An Examination of ICT Planning Maturity in Schools: A Stage Theory Perspective
Chapter 31
Henri Isaac
Over the past several years, a number of research studies have investigated the application of Internet technologies to the classroom. Most of the... Sample PDF
On-Line Case Discussion: A Methodology
Chapter 32
Stephen Burgess, Paul Darbyshire
Since the mid-1990s, there have been many claims that the Web has become the new paradigm for teaching. However, most academics do not use the Web... Sample PDF
A Comparison Between the Use of IT in Business and Education: Applications of the Internet to Tertiary Education
Chapter 33
Birgit J. Oberer
In this chapter, an overview of electronic government is given. Online electronic services, like inquiry possibilities that are made available to... Sample PDF
Virtual Government: Online-Services within the Public Sector
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