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What is Delivery Service

Chapter 2
Moving Businesses Online and Embracing E-Commerce: Impact and Opportunities Caused by COVID-19
A courier or delivery service is a service aimed at delivering a shipment to a destination; it is similar to a postal service. Compared to the postal service, there is a significant difference in the speed of transport, which is usually faster, the method of loading and the price of transport. This transport allows considerable flexibility in changes in the delivery address or in the volume of transported goods. The courier service consists of the immediate collection of the consignment from the sender and the subsequent handover of the consignment to the addressee.
Published in Chapter:
Changes in Grocery Shopping Patterns Due to COVID-19: The Case of the Czech Online Food Markets
Tereza Semerádová (Faculty of Economics, Technical University of Liberec, Czech Republic) and Petr Weinlich (Technical University of Liberec, Czech Republic)
Copyright: © 2022 |Pages: 26
DOI: 10.4018/978-1-7998-8294-7.ch002
Abstract
Today's global world is constantly changing and evolving. In light of the current events, and in particular the worldwide COVID-19 pandemic, this trend is intensifying and accelerating. Recent events have brought a huge turnaround in many aspects of our lives, and shopping behavior has undoubtedly been one of them. Parts of our lives have had to be transferred to the online environment, and this may have affected how we shop. This chapter therefore aims to identify the main factors influencing the purchasing behavior of consumers when buying online in the category of groceries on the Czech market to determine the profile of typical consumers who tend to use online shopping platforms and to find out what effect the COVID-19 pandemic had on general shopping patterns of Czech consumers.
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