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What is Enterprise Resource Management (ERP)

Chapter 19
Handbook of Research on Recent Perspectives on Management, International Trade, and Logistics
It is an information system designed to support strategy development, operational management, data analysis and decision-making functions in businesses. The system provides controlling routine operations such as sales, purchasing, inventory management, production planning and control, service, and financial management under one roof.
Published in Chapter:
An Action Research to Identify Problems Experienced in the ERP System Installation Process in SMEs: Sample of an SMEs Operating in Turkey
Güzide Karakuş (Necmettin Erbakan University, Turkey) and Kasım Güneş (Yenar Casting, Turkey)
Copyright: © 2021 |Pages: 21
DOI: 10.4018/978-1-7998-5886-7.ch019
Abstract
In today's conditions, where information plays a leading role in all administrative and operational processes of the business, it is very important to collect, store, and present information to the user for the effectiveness and efficiency of all business processes. One of the tools that is important in information management and frequently preferred by businesses is the enterprise resource planning (ERP) system. This study aimed to identify the problems faced by enterprises and the root causes underlying these problems in the ERP system transition process. The problems experienced in system transition were identified by taking part in the system installation process of a medium-sized enterprise that decided to implement an ERP system, for 18 months. As a result of the study, it was determined that the enterprise had problems mostly in the design and data transfer stages of the system. The main causes of these problems were determined as the difficulties encountered in restructuring the business processes and the resistance of the employees to change.
Full Text Chapter Download: US $37.50 Add to Cart
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Chapter 9
Can Industry 4.0 Technologies Offer a Solution for the Sustainability of SMEs?: Case Studies From Turkey
It is an information system designed to support strategy development, operational management, data analysis and decision making functions in businesses. The system provides controlling routine operations such as sales, purchasing, inventory management, production planning and control, service and financial management under one roof ( Karakus & Günes, 2021 : 372).
Published in Chapter: Can Industry 4.0 Technologies Offer a Solution for the Sustainability of SMEs?: Case Studies From Turkey; From: Examining the Vital Financial Role of SMEs in Achieving the Sustainable Development Goals
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