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What is Integrated Digital Services Network (ISDN)

Encyclopedia of E-Collaboration
A telephone communications technique that allows the simultaneous transmission of audio, video and data over the same telephone network utilizing circuit switching.
Published in Chapter:
Videoconferencing as an E-Collaboration Tool
Michael Chilton (Kansas State University, USA) and Roger McHaney (Kansas State University, USA)
Copyright: © 2008 |Pages: 6
DOI: 10.4018/978-1-59904-000-4.ch105
Abstract
Videoconferencing (VC) is primarily a synchronous, long distance, e-collaboration tool. Although it offers interpersonal features with some degree of media richness and social presence, it is not a perfect substitute for face-to-face communication. VC can add value in business situations where telephone, text chat, or audio conferencing do not provide adequate secondary communication channels such as nonverbal cues (tone of voice, inflection) and interactions (body language). VC also adds value where it is impossible or undesirable to conduct a personal meeting. Currently there exists an opportunity for organizations and individuals to derive enormous benefit from this medium when used appropriately with necessary tactics and skills, especially when multiple parties are involved in e-collaboration.
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