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What is Key Performance Indicator

Chapter 12
The Strategies of Informing Technology in the 21st Century
Quantifiable measurements used to evaluate how a company is performing.
Published in Chapter:
Digital Business Strategies
Copyright: © 2022 |Pages: 33
DOI: 10.4018/978-1-7998-8036-3.ch012
Abstract
This chapter discusses digital strategies that can be used in business contexts. The chapter begins by discussing different enterprise configurations that can be used with computerization. The chapter then provides an overview of enterprise IT services. Next, key indicators of sustainable performance for IT services are analyzed using the balanced score card perspective. The chapter then puts forth a four-part IT management planning model. Next, a strategic model is put forth for integrating business systems, applications, and infrastructure. The chapter then discusses how to align digital and business strategies, and it analyzes the structure of the digital aims and strategies of business. The chapter concludes by applying these concepts to examples.
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Chapter 15
Business Process Modification Management
An important criterion regarding the efficiency of achieving quantifiable business goals, which can be used either independently or in combination with other key performance indicators.
Published in Chapter: Business Process Modification Management; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 12
Social Media Data Into Performance Measurement Systems: Methodologies, Opportunities, and Risks
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Chapter 13
Quantification of Corporate Performance Using Fuzzy Analytic Network Process: The Case of E-Commerce
The indicators that are used by an organization to evaluate its success or the success of a particular activity in which it is engaged.
Published in Chapter: Quantification of Corporate Performance Using Fuzzy Analytic Network Process: The Case of E-Commerce; From: Handbook of Research on Novel Soft Computing Intelligent Algorithms: Theory and Practical Applications
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