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What is Laggards/LateAdopters

Chapter 1
Handbook of Research on Public Information Technology
Refers to the population of users that adopt an innovation at a much later time.
Published in Chapter:
Key Issues in E-Government and Public Administration
Rhoda C. Joseph (School of Business Administration, USA) and David P. Kitlan (School of Business Administration, USA)
Copyright: © 2008 |Pages: 11
DOI: 10.4018/978-1-59904-857-4.ch001
Abstract
Information and communication technologies (ICTs) are key elements supporting the growth of e-government initiatives. Public administration refers to the products and procedures that the government implements to interact with its constituents: citizens, businesses, employees, and other governments. To address the needs of these different constituents, a wide variety of government services are necessary. This chapter examines the impact of e-government on public administration from both the constituent and service perspectives. The chapter presents a holistic view of both challenges and advantages of implementing e-government in the area of public administration.
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