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What is Process Engineering

Encyclopedia of Organizational Knowledge, Administration, and Technology
It consists of designing, planning, and making decisions to achieve the most optimal results of the processes. It gathers knowledge, techniques, and strategies for the company to accomplish the best results. It must monitor and give effective solutions during the start-up of the process and operate continuously until the end of it.
Published in Chapter:
Impact of Management Automation on the Processing of Business Information
Alicia Martín-Navarro (INDESS, Spain & University of Cádiz, Spain), María Paula Lechuga Sancho (INDESS, Spain & University of Cádiz, Spain), and Paula Algaba Berro (University of Cádiz, Spain)
DOI: 10.4018/978-1-7998-3473-1.ch073
Abstract
Business management has evolved to such an extent that, today, information has become a fundamental asset for companies and for their organisational development. For this reason, companies have had to generate and integrate systems that would enable them to increase their profits. In this work we explain the process of implementing information systems, focusing on the ERP system, in addition to determining the satisfaction and usefulness that this system provides to its users. Also, we would observe how they respond to the changes produced after its implementation and how they allow greater employee productivity, improving competitiveness with respect to other companies and improving collaboration with customers, as it avoids the risks of information loss that reduced profitability.
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