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What is Rural Tourist Destination

Innovative Strategic Planning and International Collaboration for the Mitigation of Global Crises
Place far away from the cities, suitable for ecotourism, agrotourism, etc.
Published in Chapter:
Management of Quality, Satisfaction, and Loyalty of Rural Destinations
Astrida Blanařová (Ambis a.s., Czech Republic)
DOI: 10.4018/978-1-7998-8339-5.ch016
Abstract
Tourism is a major global industry that, in its heyday, has become significantly concerned with quality and related themes, satisfaction and loyalty. This chapter aims to identify the factors that influence the quality of a rural destination and the associated visitor satisfaction and loyalty. These factors in turn have an impact on destination management, but also other stakeholders such as tourism entrepreneurs in the destination or residents. In 2020, tourism has undergone significant changes due to the pandemic caused by the SARS-CoV-2 virus. For instance, travel abroad was regulated through government regulations, which caused an increase in demand for rural tourism. As the author's research has shown, some quality factors have undergone significant changes. Even the quality management to achieve visitor satisfaction and loyalty has proven to be very important, especially in the sense that by gaining loyalty at this specific time, it can ensure that visitor numbers are maintained even after the pandemic period when the return of and high growth in overseas travel is expected.
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