The “ capability of software product to satisfy stated and implied needs under specified conditions ” (“ISO/IEC 25010:2011 Systems and software engineering -- Systems and software Quality Requirements and Evaluation (SQuaRE) -- System and software quality models,” 2011) and as “ the degree to which a software product meets established requirements; however, quality depends upon the degree to which those established requirements accurately represent stakeholder needs, wants, and expectations ” ( IEEE P730 TM /D8 Draft Standard for Software Quality Assurance Processes , 2012 AU27: The in-text citation "Software Quality Assurance Processes, 2012" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ).
Published in Chapter:
Software Evaluation From the Perspective of Patients and Healthcare Professionals
Copyright: © 2018
|Pages: 12
DOI: 10.4018/978-1-5225-2255-3.ch328
Abstract
Healthcare software evaluation is a complex process. Specifically, in the health information systems, focusing on the patients' health and on the healthcare professionals' motivation is particularly important. Doctors, nurses and other healthcare professionals use software that indirectly affects the patients. Does software improve the patients' health, their satisfaction, or the healthcare professionals' commitment/job satisfaction? How can the impact of an information system be measured from the perspective of the patients, the doctors, the nurses or the supporting staff? Some relevant efforts have been made in the last years to measure healthcare software impact. Nevertheless, the decision to extend a study to different fields may lead to many difficulties as far as its conclusions are concerned. By identifying the research questions and the most relevant works, as well as indicating the open research issue, this article is a revision of the literature on the subject. This work may be expected to be useful to all those wishing to contribute by their research in this field.