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What is Source of Conflict

Chapter 3
Handbook of Research on Project Management Strategies and Tools for Organizational Success
Cause or reason for which a confrontation or dispute is generated during the life cycle of the project. The sources of the conflict can be internal or external. In the first case, it usually corresponds to disputes over the use of resources that are necessary for project activities, and in the second case, they correspond to disputes due to differences in interests between groups of stakeholders.
Published in Chapter:
Team Conflict Management in Project Management in Colombia
H. Mauricio Diez-Silva (Universidad EAN, Colombia), Maricela I. Montes-Guerra (Universidad de La Sabana, Colombia), and Hugo Fernando Castro Silva (Universidad Pedagógica y Tecnológica de Colombia, Colombia)
Copyright: © 2020 |Pages: 24
DOI: 10.4018/978-1-7998-1934-9.ch003
Abstract
This article examines team conflict in project management. A study of the current literature, the focus of the bodies of knowledge and the perspective of managers in Colombia is presented. Information is collected through a questionnaire about the impact of sources, types of conflicts, dispute resolution mechanisms and progress reports on the final performance of projects carried out recently by the interviewees. The importance of conflict resolution has been validated as a success factor in the management and performance of projects. The chapter aims to increase researcher interest in the subject, as well as to encourage the development and implementation of methodological tools, in order to achieve better results in the implementation and success of projects.
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