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What is SSL Certificate

Managing Diversity, Innovation, and Infrastructure in Digital Business
Technology created to bring more security in the exchange of information between a visitor and the server that hosts the site. The purpose of an SSL certificate is to prevent malicious people from capturing sensitive information.
Published in Chapter:
Marketing and Technologies Platforms in Smart F-Store
José Duarte Santos (Polytechnic of Porto, Portugal) and Fernando Luís Almeida (University of Porto, Portugal)
DOI: 10.4018/978-1-5225-5993-1.ch007
Abstract
Social networks, originally built as channels for personal interaction, are being used in the commercial market as a support for product sales. The use of applications integrated in social networks appears as an opportunity to explore by companies. Facestore emerged in 2013 as the first e-commerce solution integrated in social networks, allowing the creation of online stores within Facebook, without the customer having to leave the social network interface. Operations like looking into the catalog, choosing the product, and paying the transaction is carried out without the customer need to open a new website. The use of Facestore offers direct and indirect benefits on the different areas of an organization. At the direct level, there are changes in processes in terms of customer service and marketing and sales. However, its use also potentiates indirect benefits in other organizational areas, such as operations, finance, administration and information technologies support, human resources, and research and development.
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